Transport Administrator Apprentice

Summary

Are you looking to start your career with Transport Administration? Uniservice are offering a fantastic opportunity to kickstart your career with them. Apply today!

Wage

£17,550 a year

If you are 19+, after the first year, wage will increase to national minimum wage for your age.

Training course

Business administrator (level 3)

Hours

Monday - Friday - 3 rotating shifts - 08:00 - 16:30, 09:00 - 17:30, 09:30 - 18:00.

37 hours 30 minutes a week

Start date

Monday 29 June 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Booking Management:

Manage incoming transport bookings via phone and email

Route Planning:

Liaise with transport planners to optimise route planning and vehicle utilisation

Data Input:

Accurately input booking details into internal systems

Customer Communication:

Provide timely updates to customers regarding the status of their shipments

Relationship Building: 

Build and maintain strong relationships with customers and hauliers

Issue Resolution:

Resolve transport-related issues efficiently and professionally

Invoice Verification:

Check and verify invoices for accuracy

POD Management:

Chase hauliers for proof of delivery (PODs) and forward to customers

Team Support:

Support colleagues within the transport team as required

Adherence:

Adhere to company policies and procedures

Where you'll work

Upminster Court
Hall Lane
Upminster
Essex
RM14 1AL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEARNING CURVE GROUP LIMITED

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administrator Level 3
• No college release day
• 1-1 sessions with your dedicated tutor 
• Off the job training 
• Maths and English functional skills if required

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative