CBS Delivery Manager - Change

CBS Delivery Manager - Change
£52,000 - £58,000 plus private healthcare, pension with up to 10% employer contributions and more great benefits (Work Level 5)
Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and the office two days per week (find out more about our hybrid working policy at  

We're looking for a CBS Delivery Manager to join the Change team within our Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day’.

Why this role matters

In this role, you'll lead change across CBS, bringing people together, keeping delivery on track, and ensuring changes are successfully embedded into the business. This is an opportunity to work on a broad range of change initiatives, partnering with stakeholders across the business to turn ideas into practical solutions and ensure change is delivered successfully and sustainably.

What you’ll do

•    Lead the delivery of change projects from start to finish, making sure they’re delivered on time, within budget, and make a real impact
•    Work with teams across CBS and the wider business to plan and manage change, helping us improve how we work
•    Put the right structures in place to support decision-making and manage changes smoothly
•    Keep everyone updated with clear, honest communication, including risks, issues, costs, and progress
•    Further develop your understanding of our business and how different teams work, so you can support change from all angles
•    Manage relationships with internal and external stakeholders, making sure communication is open, constructive and effective
•    Role modelling inclusive, collaborative behaviour and supporting others to learn and grow
•    Facilitate meetings and provide relevant project updates to stakeholders 
•    Take responsibility for project finances and budget management

What you’ll bring

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

•    A strong track record of delivering change that makes a real difference 
•    Project management experience; you know how to define project scope, outcomes and benefits clearly
•    Experience building and leading cross-functional teams to deliver successful outcomes
•    Strong stakeholder management skills, with the ability to build effective relationships across a wide range of teams and functions
•    Proven ability to identify, assess and mitigate risks to support successful delivery
•    Strong decision-making and prioritisation skills, with the ability to balance competing demands
•    A collaborative approach, with experience bringing people together to achieve shared goals
•    Excellent communication and presentation skills, with the confidence to influence, challenge constructively and drive the best outcomes for the business

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

•    An annual bonus (based on personal and business performance)
•    28 days holiday (rising to 32 with service) plus bank holidays 
•    A pension with up to 10% employer contributions 
•    Private healthcare 
•    Access to a subsidised onsite gym (at our Manchester HQ) 
•    30% discount on Co-op products and 10% off other brands 
•    Stream – early access to a percentage of your pay as you earn it 
•    Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
•    24/7 colleague support service 
•    Training and support for your development and career progression
•    Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.

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