Service Manager

Spencer Richardson are proud to be supporting a long‑established, industry‑leading plant hire organisation in their search for an exceptional Service Manager. This is a rare opportunity to step into a high‑impact leadership role within a business known for its innovation, strong values, and commitment to keeping the UK’s infrastructure moving.

If you’re a confident people leader with plant or construction equipment experience, and you thrive in a fast‑paced, hands‑on environment, this role offers the autonomy, influence, and progression you’ve been looking for.

Why this role stands out

You’ll be joining a company where people genuinely come first. Their service department is the heartbeat of the operation, and you’ll play a pivotal role in ensuring the fleet stays safe, compliant, and performing at its best.

This is your chance to shape a team, drive standards, and make a measurable impact every single day.

What you’ll be doing

You’ll lead the service department with ownership, clarity, and confidence, including:

• Running the service department - overseeing day‑to‑day operations and ensuring everything runs smoothly
• Managing equipment checks - including Red Pen Checks and compliance inspections
• Championing workshop safety - embedding safe working practices and high standards
• Overseeing repairs - ensuring maximum equipment availability
• Leading and developing the team - coaching, supporting, and driving performance
• Maintaining statutory training - ensuring all qualifications remain up to date
• Ensuring compliance across the workshop and yard
• Processing timesheets accurately and on time
• Delivering toolbox talks and regular team briefings
• Monitoring spend - analysing PO reports to identify savings and highlight overspend
• Supporting recruitment of workshop fitters when required
• Driving engagement and productivity across the department

What we're looking for

• Proven management or supervisory experience
• Confident leadership skills with the ability to motivate and influence
• Exceptional organisation and attention to detail
• Ability to work to tight deadlines in a fast‑paced environment
• Strong communication skills and a people‑first approach
• Health & Safety awareness
• Good Excel skills
• NVQ Level 3 in Plant Maintenance or equivalent
• Plant hire, workshop, or construction equipment experience

For more information or a confidential chat, reach out to View email address on click.appcast.io.