Customer Service Advisor
Location: Level 4, D Mill, Dean Clough Mills, Halifax, HX3 5AX
Department: Contact Centre
Contract type: Permanent, part time
Shift Pattern:
22.5 hours per week, 8:30am - 5:00pm Monday, Wednesday and Saturday
22.5 hours per week, 8:30am - 5:00pm Monday, Wednesday and Sunday
18.75 hours per week, 4:00pm - 8:30pm, Monday, Wednesday and Friday, 2:00pm - 7:15pm every Saturday
Salary: £26,228 pro rated
Start Date: Monday 09 November 2026
About the role
We're looking for Customer Service Advisors to be the first point of contact for our customers and take accident reports from our customers, deal with queries, liaise with other companies and agencies and work with other areas of the business to resolve issues. Update and record accurate information using bespoke software and reporting platforms.
Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Key responsibilities
- Receiving a high volume of inbound calls from Customers and third parties.
- Using Activate Groups bespoke software and databases to accurately record the information provided.
- Work within agreed Customer SLAs and personal KPIs.
- Collaborating with other teams across the business
- Communicating with other companies as necessary to resolve queries.
Skills
- Focus on the customer: Take personal responsibility for delivering exceptional customer service
- Adapt to change: Look to the future. Understand and adapt to the need for change and improvements in the way you work
- Solve problems: Take a proactive approach to issues you face. Have a great understanding of systems and processes.
- Take ownership: Deliver on commitments. Do what you say you are going to do and don't let other people down.
Knowledge and Experience
- Ability to handle high volume of calls daily.
- High attention to detail
- Proficient in use of software packages
- Experience of working in a target driven environment desirable
- Ability to multi- task
- Previous experience working in a Call/Contact Centre or Customer Support role desirable
- Comfortable with a fast paced and changing environment
Benefits
We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect:
- 33 days holiday, including bank holidays
- Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups
- Enhanced maternity, paternity, adoption and shared parental pay
- Life assurance at three times your basic salary
- Free breakfasts and fresh fruit
- A birthday surprise for everyone
What you can expect from us
At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.
Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.
We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning.
Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed.
A bit about us
Activate Group is a fast-growing business approaching 1,000 team members nationwide.
We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.
We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.
We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
Our purpose & values
Our purpose underpins everything we do: Make someone's bad day better
Our values define how we work with our team members, customers and suppliers:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm - make small improvements often.
- Win together – Be a team player. Win together, learn together, respect each other.
£13.04 per hour
...Customer Team Member Location: Bailiff Bridge Wyke Old Lane, Brighouse, HD6 4EH Pay:... ...+ regular overtime, permanent contract, part time Working pattern: Closing shifts from... ...key role in delivering friendly, helpful service in your local Co-op store. As a Customer...Part-timeHourly payPermanentOn-siteFlexible hoursShift workAfternoon shift£13.65 per hour
...Calderdale area. Rate of Pay: £13.65 per hour Flexible full-time and part-time hours available Mileage allowance, and genuine career... ...people with daily living tasks Build positive relationships with service users and their families Support emotional wellbeing and...Part-timeHourly pay16 hoursFull-timeFlexible hoursRotating shiftsWeekend work- ...exploration, and achievement. You’ll be part of our vibrant team that... ...helpful resources and services to enhance your well-being.... ...welcoming atmosphere by greeting customers with a smile, assisting with their... ...adaptable – stays organized, manages time well, and thrives in a busy,...Part-timeFlexible hours
£8.43 - £12.71 per hour
...two days are the same and the customers wag their tails at you? Combine... ...) and included in the Sunday Times ' Best Places to Work ' list... ...off Jollyes products and pet services. Health & Wellbeing Support... ...with Jollyes! * = Pro rata for part time colleagues What will...Part-timeHourly payPermanentFull-timeFlexible hoursAfternoon shift£26.5k - £32k per annum
...Manage and process customer orders accurately and in a timely manner. Act as a key point of contact for client communication, addressing queries and resolving... ...to ensure product availability. Support the customer service department in achieving performance targets and...SuggestedPermanent£21k per annum
German Speaking International Customer Service Advisor Role Purpose To support UK and overseas business customers in their order requirements.... ...to each business customer the manufacturing process and lead time and committing to SLA’s ~Undertaking rigorous daily order management...PermanentFull-timeMonday to Friday- £25k - £32k per annumEstimatedBooker • CRESSEX INDUSTRIAL ESTATE, HALIFAX ROAD High Wycombe • Working hours 16• Apply by 06-Oct-2026Part-timeWeekend work
£12 - £15 per hour
...JOB OVERVIEW Location: Elland Job Type: Part-Time Date Posted: November 2026 Hours: 2–3 days per week Salary: £12 – £15 per hour (DOE) About the Job: An established dental practice in Elland is seeking a Part-Time Dental Nurse to join their experienced...Part-timeHourly pay- ...seeks to appoint an Economics Teacher from February 2026 on a full-time basis. The successful candidate will be able to work collaboratively, with excellent consideration for health and safety, as part of a dynamic and forward-looking team. Teaching to A-Level Economics...Part-timePermanentFull-timeImmediate start
£12 - £15 per hour
...JOB OVERVIEW Location: Halifax Job Type: Part-Time Date Posted: November 2026 Hours: 2–3 days per week Salary: £12 – £15 per hour (DOE) About the Job: An established dental practice in Halifax is seeking a Part-Time Dental Nurse to join their experienced...Part-timeHourly pay£35k - £55k per annum
...JOB OVERVIEW Job Title: Veterinarian – Greetland Location: Greetland Employment Type: Part-Time flexible shifts Salary: £35000 – £55000 per year pro rata depending on experience. About the Role A well established practice in Greetland is seeking a...Part-timeLong-term contractFlexible hours£35k - £55k per annum
...JOB OVERVIEW Job Title: Exotics Veterinary Surgeon – Halifax Location: Halifax Employment Type: Part-Time flexible shifts Salary: £35000 – £55000 per year pro rata depending on experience. About the Role We are currently recruiting an experienced...Part-timeLong-term contractFlexible hours- Company: HUNTRESS - LEEDS Job Type: Temporary, Full TimeFull-timeTemporary
£30k - £50k per annum
...JOB OVERVIEW Job Title: Part-Time Pharmacist – Elland Location: Elland Employment Type: Part-Time (flexible hours) Salary: £30,000 – £50,000 per year (pro-rata, depending on experience) About the Role An exciting opportunity is available for a Part-Time...Part-timeFlexible hours£70k - £90k per annum
...OVERVIEW Location: Brighouse, West Yorkshire Job Type: Part-Time Date Posted: 24 October 2026 Hours: 2–3 days per week... ...Collaborate effectively with the dental team to ensure excellent service delivery. Requirements: GDC registration and NHS performer...Part-time£35k - £55k per annum
...JOB OVERVIEW Job Title: Part-Time Veterinary Surgeon – Annan Location: Annan Employment Type: Part-Time flexible shifts Salary: £35000 – £55000 per year pro rata depending on experience About the Role An exciting opportunity has become available for...Part-timeFlexible hours£28k - £40k per annum
...JOB OVERVIEW Job Title: Part-Time Dental Hygienist – Halifax Location: Halifax Employment Type: Part-Time (flexible days) Salary: £28,000 – £40,000 per year (pro-rata, depending on experience) About the Role An excellent opportunity has become available...Part-timeFlexible hours- £41k - £53k per annumEstimated...healthcare professionals. The centre is open to receiving both full and part-time applications. An attractive employment package will be... ...care nursing Be competent in telephone advice and triage service Have recent experience of face-to-face patient care Have Nurse...Part-timePermanentFull-timeLocumImmediate start
£15 per hour
...blinds and fittings Making sure every room meets a high standard before the property is handed over Working With Us Flexible part-time assignments Local jobs available as they arise Most cleaning bookings are 4–8 hours Monday to Friday work available, plus...Part-timeHourly payMonday to FridayFlexible hoursWeekend work£15 per hour
...Main Duties Carry out professional end-of-lease cleaning services Deep clean kitchens, bathrooms, bedrooms, and living areas... ...landlords, letting agents, and incoming tenants Benefits Flexible part-time assignments Local jobs offered as they become available...Part-timeHourly payFlexible hoursWeekend workWeekday work£160k - £200k per annum
...seeking a new Associate Dentist to work full-time or part-time, with excellent earning potential.... ...meaning they can focus on customer care. Fully private, high earning practice... ...Invisalign, implants or any other specialist service if qualified to do so. ~45% split of private...Part-timeFull-timePrivate practice£350 - £500 per day
...JOB OVERVIEW Location: Halifax Job Type: Part-Time Date Posted: November 2026 Hours: 2–3 days per week Salary: £350 – £500 per day (DOE) About the Job: An experienced , patient-focused Part-Time Dentist is required for a busy, supportive dental...Part-timePrivate practice- ...our patients, ensuring the highest standards of treatment and customer service. Start Date: Available Immediately however a flexible start... ...provider of private-focused dental care across the UK. We are part of PortmanDentex which brought together two of the UK’s leading...Part-timePrivate practiceImmediate startFlexible hours1 day/week
£150 per day
...coaching and assessment sessions on client premises in category B Vehicles (mostly vans). Half-day courses are 4 hours in duration. Timely completion of an accurate assessment report. The successful candidate will ideally have the following skills and experience:...Part-timeFreelanceMonday to FridayWeekend work- ...individuals to support the cleanliness and hygiene of office environments, including bathrooms and shared spaces. This role plays an important part in ensuring a safe, tidy, and professional workplace. We are currently recruiting in advance of new contracts. While immediate start...Full-timeFixed-term contractOn-siteImmediate start
- £28k - £37k per annumEstimatedCompany ProfileSuperprof is the platform for sharing knowledge. It connects people who want to learn with those who love to teach. In just 10 years, Superprof has become the global leader in private tutoring, present in more than 70 countries. Teachers can...Part-timeFlexible hours
- £31k - £41k per annumEstimatedCompany ProfileSuperprof is the platform for sharing knowledge. It connects people who want to learn with those who love to teach. In just 10 years, Superprof has become the global leader in private tutoring, present in more than 70 countries. Teachers can...Part-timeFlexible hours
£15 per hour
...appliances Clean windows, doors, blinds, and frames Leave surfaces spotless and ready for inspection Work Schedule Flexible part-time work, with assignments typically lasting 4–8 hours Work is primarily available Monday to Friday, with regular weekend...Part-timeHourly payFull-timeMonday to FridayFlexible hoursWeekend work£15 per hour
...areas that are often overlooked Ensure the property is presented to a high standard before the next tenant moves in The Work Part-time and flexible cleaning assignments Cleaning jobs offered locally as they become available Typical bookings range from 4 to 8...Part-timeHourly payFull-timeFixed-term contractMonday to FridayFlexible hoursWeekend work£15 per hour
...Credit Control - Part Time Administrator - 12 FTC Maternity Cover Credit Control Administrator – Part Time - Thomas March Group Ltd... ...reconciling invoices against timesheets, self-billing systems and customer purchase orders, alongside daily banking, receipt allocation and...Part-timeHourly payFixed-term contractMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Advisor - Part Time. Be the first to apply!
- customer service advisor british gas Halifax, West Yorkshire
- customer service advisor tfl Halifax, West Yorkshire
- customer service operative Halifax, West Yorkshire
- customer support consultant Halifax, West Yorkshire
- customer service advisor Halifax, West Yorkshire
- customer service representative Halifax, West Yorkshire
- customer service assistant Halifax, West Yorkshire
- customer service officer Halifax, West Yorkshire
- customer service - customer service consultant at hsbc Halifax, West Yorkshire
- technical customer service advisor Halifax, West Yorkshire