Summary
NR6 5SR. We are looking for a friendly, reliable and motivated Pharmacy Assistant Apprentice to join a busy community pharmacy team. This is a great opportunity to earn while you learn, gaining hands‑on experience in a healthcare environment while working towards a recognised apprenticeship qualification.
- Wage
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Pharmacy services assistant (level 2)
- Hours
- Monday - Friday 8.45am - 6.12pm and Saturday 8.45am - 5.30pm.
40 hours a week
- Start date
Wednesday 30 September 2026
- Duration
1 year 3 months
- Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Pharmacy Assistant Apprenticeship - NORWICH.
About the role:As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.
You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.
Key duties include:- Supporting customers at the medicines counter and responding to queries
- Assisting with the preparation and supply of prescriptions (under supervision)
- Handling stock, deliveries and maintaining accurate records
- Using pharmacy systems to process prescriptions and sales
- Maintaining high standards of cleanliness, health and safety and confidentiality
- Working as part of a team to ensure excellent customer service
What we’re looking for:
- A genuine interest in healthcare and working with people
- Strong communication and customer service skills
- Good attention to detail and willingness to learn
- Ability to work well in a fast‑paced environment
- Reliable, punctual and professional
- Basic IT skills
No previous pharmacy experience is required full training is provided.
Apprenticeship details:- Qualification: Level 2 Pharmacy Services Assistant Apprenticeship
- Duration: Typically 15 months
- Training delivered alongside your job through blended learning
- Apprentices must be able to commit to contracted working hours and guided learning hours
Why apply?
- Earn while you learn in a respected healthcare role
- Gain a nationally recognised qualification
- Develop transferable skills and long‑term career opportunities in pharmacy
Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.
Where you'll work
81 MIDDLETONS LANE
Hellesdon
NR6 5SR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
I & F LIMITED
Training course
Pharmacy services assistant (level 2)
What you'll learn
Course contents- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
Training schedule
Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.
Requirements
Desirable qualifications
GCSE in:
Maths and English (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Non judgemental
- Organisation skills
- Patience
- Team working
Vacancy posted 15 days ago
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