Sales and Customer Service Advisor

Sales & Customer Service Advisor – Temporary (Full Time)
Location: Boston
Hours: Monday to Friday, 8.30am – 5.00pm
Duration: Up to 3-4 months initially

An excellent opportunity has arisen for a confident and motivated Sales & Customer Service Advisor to join a well-established wood yard in Boston on a temporary basis. This is a busy and varied role where you’ll work closely with customers, internal teams and account managers to support smooth day-to-day operations.

Key Responsibilities Include:

Handling incoming calls and customer queries with professionalism

Processing orders accurately and efficiently

Making proactive outbound calls, including cold calls, load builds and follow-ups on historic orders

Promoting current offers and product campaigns to customers

Liaising with internal departments regarding stock levels, route planning and deliveries, ensuring clear communication throughout

Building strong internal relationships with Account Managers

Supporting joint growth plans through product and market reviews, as well as sharing new ideas and initiatives

Monitoring sales performance across key product groups and offering proactive suggestions

Using CRM systems effectively to maintain accurate customer information

Identifying recurring issues, logging them appropriately and contributing to service improvements

Managing customer complaints from investigation to resolution

About You

You’ll bring proven experience in sales, including upselling and cross-selling techniques, and a positive, self-driven approach. Strong customer service skills are essential. Experience with SAP would be an advantage but is not essential.

How to Apply

If this role sounds like a good fit, please send your CV to View email address on findajob.dwp.gov.uk or call View phone number on findajob.dwp.gov.uk to find out more.

Please note: due to the volume of applications, we may not be able to respond to everyone. If you haven’t heard from us within 7 days, unfortunately your application has not been successful on this occasion.

Workforce Unlimited is acting as a Recruitment Agency on behalf of our client. By submitting your CV or application, you consent to your details being forwarded for consideration and, unless you advise otherwise, retained for a limited period for future suitable vacancies.