Service Engineer

Lift Service Engineer

Location: Surrey / South East London
Territory: Dedicated Service Route Surrey & South East London
Job Type: Permanent, Full-Time
Salary: Competitive, dependent on experience + Overtime + Night Call Payments

The Role

An established and growing lift engineering business is looking to recruit an experienced Lift Service Engineer to take responsibility for a service route covering Surrey and the surrounding area .

This is a field-based position focused on planned preventative maintenance, breakdown response, fault-finding and minor repairs across a portfolio of lift equipment.

You will manage your own route, ensuring lifts remain safe, reliable and compliant while providing a high standard of service to customers.

Key Responsibilities

• Carry out planned preventative maintenance across your allocated lift portfolio

• Attend breakdowns and diagnose electrical and mechanical faults

• Aim to achieve a high first-time fix rate and minimise equipment downtime

• Complete minor repairs where required to maintain lift operation

• Manage your service route effectively and ensure scheduled visits are completed

• Identify and report additional repair, upgrade or modernisation requirements

• Accurately record completed works using electronic field management systems

• Provide professional communication and customer service while on site

• Support neighbouring service territories when required

• Participate in the night-call rota

• Maintain high standards of health & safety, compliance and workmanship at all times

Experience & Qualifications

• NVQ Level 3 in Lift Engineering Service, Maintenance or Repair essential

• Minimum 2 years' experience working as a Lift Service / Callout Engineer

• Strong electrical and mechanical fault-finding ability

• Good technical knowledge across a range of lift equipment

• Previous experience managing an allocated service route/portfolio

• Strong understanding of lift industry health & safety requirements

• Comfortable working independently and managing your own workload

• Customer-focused with good communication skills

• Confident using digital field management systems

• Full UK driving licence essential

Package & Benefits

Night Call
Average 1 in 4 night-call rota , with additional payments made in line with the company's Variable Pay Policy.

Overtime
Overtime calculated against your own hourly salaried rate:

• Monday Saturday: 1.5x hourly rate

• Sundays & Bank Holidays: 2x hourly rate

Company Vehicle
Company van and fuel card provided, including pre-approved parking applications on the van.

Holiday
25 days' annual leave (January December), plus the option to purchase an additional 5 days each year .

Pension
Aviva pension scheme:

• Employee contribution: 5%

• Employer contribution: 4%

Death in Service
Canada Life cover from day one , providing 3x base salary .

Why Apply?

This is an excellent opportunity for an experienced Lift Service Engineer looking for a dedicated Surrey route with an established lift business offering a strong overall package.

You'll have the opportunity to manage your own portfolio while benefiting from paid overtime, additional night-call earnings, a company van and fuel card, generous holiday allowance and company pension.

Interested? Apply today or get in touch for a confidential discussion about the position.