- Effective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums.
- Lead on procurement workstreams and / or provide significant contribution to the delivery and management of category commercial agreement procurements. Working to agreed timelines.
- Act as a category specialist, proactively advising public sector buyers, across all levels of seniority, on optimal commercial strategies to ensure the best possible commercial outcomes for their technology procurement needs.
- Manage complex enquiries, providing high quality advice and guidance to enhance GCA's reputation as a trusted partner.
- Management of commercial agreement suppliers, synthesising complex data and financial reporting to identify market trends, spending behaviours, and value-add opportunities for the benefit of the public sector.
- Develop strong engagement with suppliers and public sector buyers to identify and share best practice for successful commercial outcomes and deliver Value for the Nation.
- Work in close collaboration with the Customer Experience Directorate to retain, grow customer base through added value initiatives and improvement of service quality.
- Effectively manage risk and issues for your agreement, ensuring mitigation and escalation measures are implemented as appropriate.
- Support the Commercial Lead in evolving category strategies, providing insights based on customers' and suppliers' feedback with a view to continuously improving the Technology category group product portfolio.
- Support team development and resilience either directly or through matrix management, while identifying and implementing process improvements to optimise category management operations
Vacancy posted 2 days ago
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