Retail Implementation Manager

ARE YOU THE ONE?

We’re looking for an organised, commercially minded and proactive Retail Implementation Manager who thrives on delivering projects, managing multiple priorities and bringing retail strategies to life.

If you’re passionate about retail, technology and innovation, enjoy working with multiple stakeholders and love turning ambitious ideas into reality, this could be the perfect role for you.

Working across Samsung’s UK & Ireland retail and contact centre estate, you’ll manage strategic retail implementation projects across more than 2,400 locations. From new retail concepts and customer experiences to fixtures, technology solutions and operational enhancements, you’ll ensure projects are delivered seamlessly, consistently and to the highest standard.

WHAT YOU’LL BE UP TO

• Manage assigned retail implementation projects from initial briefing and planning through to execution, rollout and closure.
• Develop and maintain project plans, managing timelines, milestones, resources, budgets and delivery objectives.
• Coordinate implementation activity across Samsung’s retail estate, ensuring projects are delivered consistently and effectively.
• Monitor project progress, proactively identifying risks, issues and dependencies to keep delivery on track.
• Maintain accurate project documentation, governance processes, reporting packs and implementation records.
• Build strong relationships with internal stakeholders, agencies, suppliers and Channel Partners to ensure successful delivery.
• Manage stakeholder expectations, providing clear updates on project progress, risks and key decisions.
• Track project expenditure and performance, identifying opportunities to improve cost efficiency and ROI.
• Identify opportunities to improve processes, tools and ways of working, supporting continuous improvement across the retail estate.
• Lead project closure, including handovers, lessons learned and performance reviews.

ARE YOU OUR PERFECT PARTNER?

• Proven experience delivering retail implementation projects or managing projects in a fast-paced environment.
• Strong project management skills, with the ability to manage multiple priorities, timelines and stakeholders.
• Excellent communication and stakeholder management skills, with confidence building relationships at all levels.
• Highly organised, with exceptional attention to detail and a focus on quality execution.
• Commercially aware, with experience supporting budgets, reporting and project performance.
• Proactive problem-solver, confident managing risks and finding effective solutions.
• Self-motivated and results-driven, with strong ownership and accountability.
• Adaptable and resilient, with the ability to thrive in a changing environment.
• Passionate about retail, customer experience, technology and continuous improvement.
• Flexible to travel across the UK & Ireland when required.
• Able to commit to 2–3 office or offsite days per week.
• Willing to embrace and embed our ETHIC values: Excellence, Together, Heart, Integrity & Curious.

WHAT YOU CAN EXPECT FROM US

• Competitive Salary: Up to £40,000 Per Annum.
• Company Sick Pay + Life Assurance: 4 times your annual salary.
• Access to a range of discounts and perks across our key partners & beyond.
• Pension Scheme.
• Development and Career Growth Opportunities.
• The opportunity to work with one of the world's leading technology brands.