Employment Specialist

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Job Description

Location: Croydon (community role with regular travel around the area)
Salary: £33,000 per annum

As an Employment Specialist, you will empower individuals with disabilities and long-term health conditions to achieve sustainable employment through tailored, strengths-based support. Working within a target-driven environment, you will build strong relationships with participants, employers, and community partners to create inclusive employment opportunities and positive outcomes.

Key Responsibilities

• Provide personalised employment support to individuals facing barriers to work, helping them identify their strengths, build confidence, and secure sustainable employment.
• Manage a caseload of participants, delivering one-to-one guidance on CV writing, job searching, interview preparation, and career planning.
• Take a proactive and flexible approach to supporting individuals with complex needs, ensuring tailored support throughout their employment journey.
• Build and maintain strong partnerships with local authorities, NHS services, voluntary organisations, and community groups to provide holistic support.
• Develop and nurture employer relationships to identify suitable job opportunities aligned with participants' skills, aspirations, and abilities.
• Promote disability inclusion and deliver guidance to employers on creating accessible and supportive workplace environments.
• Monitor participant progress, maintain accurate records, and work towards employment outcome targets.

Skills and Experience

• Strong interpersonal and communication skills, with the ability to build trust and rapport with a diverse range of individuals.
• Experience engaging with stakeholders, employers, and community organisations to achieve positive outcomes.
• Ability to manage sensitive conversations with empathy, professionalism, and emotional intelligence.
• Knowledge of employment support services, recruitment practices, or welfare-to-work programmes.
• Self-motivated, adaptable, and able to work effectively in a fast-paced, target-driven environment.
• Skilled at problem-solving and identifying practical solutions to overcome barriers to employment.

What Success Looks Like

• Supporting participants into meaningful and sustainable employment.
• Developing strong employer partnerships that generate new job opportunities.
• Promoting inclusive hiring practices and workplace accessibility.
• Delivering measurable employment outcomes while maintaining a participant-focused approach.

This role is ideal for someone with recruitment, employability, talent acquisition, or stakeholder engagement experience who is passionate about helping people achieve their employment goals and making a positive impact within local communities. We welcome applications from a range of different backgrounds - if you feel like you are someone who can connect and make a difference then we want to hear from you. 

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Qualifications

• Knowledge of IPS (Individual Placement and Support) and SEQF principles.
• Experience supporting individuals with disabilities, long-term health conditions, or other complex barriers to employment.
• Background in recruitment, employability services, community outreach, stakeholder engagement, or career coaching.

Additional Information

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days of annual leave  plus bank holidays, with the option to trade for additional leave.
• EAP Support programme  available 24/7, including 6 free counselling sessions.
• Private medical insurance  and  life assurance .
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers  to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme  and  travel season ticket loan .
• Long service awards  to celebrate your commitment.
• Salary Finance  offering financial education and advice.
• The opportunity to purchase extra benefits like  critical illness cover  and  dental insurance .

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us View email address on jobs.smartrecruiters.com to discuss how we can support you

Please note, if we receive a high volume of applications, the role may be closed early.