Food & Beverage Team Member Apprentice

Summary

Join Combat2Coffee's team at Sizewell C as a Food and Beverage Team Member Apprentice. Fantastic opportunity to gain hands-on experience in a busy environment while working towards a nationally recognised qualification. Develop valuable skills, receive support from an experienced team, build the foundations for a career in the industry.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Food and beverage team member (level 2)

Hours

37.5 hours Morning shift- 07:00– 15:00 Late shift- 08:30– 16:30 There may be occasions when an evening function may need to be staffed or occasions when you need to cover at alternative venues.

37 hours 30 minutes a week

Start date

Wednesday 14 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Ensure all food hygiene and H & S guidelines are adhered to and customers receive excellent customer service
• Preparing and serving hot and cold drinks such as coffee, tea and speciality beverages using all the barista equipment
• Cleaning and sanitising work areas, utensils, and equipment
• Cleaning service and seating areas if applicable
• Describe menu items and suggesting products to customers
• Ensure all H & S and Food hygiene compliances are documented, completed and kept up to date, including all allergen information for customers
• Print labels for fresh food such as sandwiches & salads
• Prepare food as required
• Contribute positively to team culture and customer experience
• Demonstrate reliability, professionalism, and initiative in daily duties
• Always dress appropriately to combat 2 coffee standards

Where you'll work

Sizewell
Leiston
IP16 4UR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SUFFOLK NEW COLLEGE

Training course

Food and beverage team member (level 2)

What you'll learn

Course contents

• Serve food and beverages to individual business standards.
• Identify opportunities and apply techniques to increase sales and improve customer experience.
• Tailors communication techniques to meet customer needs and build rapport.
• Maintain a safe, hygienic, and secure working environment.
• Comply with health and safety legislation, regulations, guidelines and procedures.
• Follow food safety and allergen legislation and procedures applicable to own role.
• Use technology and equipment in line with business policy to meet customer needs.
• Handle transactions and payments securely.
• Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
• Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
• Use professional methods of communication that are tailored to different situations, and individual and team needs.
• Manages own time and workload, prioritising tasks.
• Maintain and rotate stock according to life cycle and business processes.
• Ensure equipment and technology faults and maintenance issues are reported promptly.
• Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
• Keep up to date with changes to products and processes.
• Uses feedback to improve own performance.
• Reduces the waste of resources, taking sustainability into account, in line with business expectations.
• Follows and supports equity, diversity and inclusion legislation and principles.
• Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
• Serve food and beverages to individual business standards.
• Identify opportunities and apply techniques to increase sales and improve customer experience.
• Tailors communication techniques to meet customer needs and build rapport.
• Maintain a safe, hygienic, and secure working environment.
• Comply with health and safety legislation, regulations, guidelines and procedures.
• Follow food safety and allergen legislation and procedures applicable to own role.
• Use technology and equipment in line with business policy to meet customer needs.
• Handle transactions and payments securely.
• Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
• Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
• Use professional methods of communication that are tailored to different situations, and individual and team needs.
• Manages own time and workload, prioritising tasks.
• Maintain and rotate stock according to life cycle and business processes.
• Ensure equipment and technology faults and maintenance issues are reported promptly.
• Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
• Keep up to date with changes to products and processes.
• Uses feedback to improve own performance.
• Reduces the waste of resources, taking sustainability into account, in line with business expectations.
• Follows and supports equity, diversity and inclusion legislation and principles.
• Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

• Food and Beverage Team Member Standard
• English and maths (if required) Level 2
• Basic health and safety and manual handling

Requirements

Desirable qualifications

GCSE in:

• English or Equivalent (grade 9-4 or A-C)
• Maths or Equivalent (grade 9-4 or A-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Administrative skills
• Number skills
• Team working
• Initiative
• Patience