Service Administrator
Location: Leicester
Job Type: Full-time, Permanent (37.5 hours per week, office-based)
I am recruiting on behalf of a well-established business within the manufacturing sector, due to their continued growth, they are now looking to appoint a highly organised and proactive Service Administrator to join their team.
This is a varied and fast-paced administrative role where you will play a key part in supporting the service department. You will be responsible for coordinating engineers, managing service schedules, and ensuring excellent customer service at all times. Key Responsibilities
- Managing all aspects of service administration
- Booking in jobs and service appointments accurately
- Scheduling engineers/fitters, optimising diaries and routes
- Raising and processing invoices in a timely manner
- Providing high-quality customer service, acting as a key point of contact
- General administrative duties to support the wider team
- Organising service records, documentation, and reports
- Assisting with equipment assessments and service follow-ups
- Liaising with internal teams and external customers to ensure smooth operations
- Strong all-round administration skills with excellent attention to detail
- Proven experience in a service, scheduling, or coordination role
- Ideally from a manufacturing or engineering environment
- Confident communicator with a professional and friendly manner
- Highly organised with the ability to prioritise workload in a busy setting
- Competent with Microsoft Office and office systems
- A proactive and adaptable team player
Vacancy posted 1 day ago
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