Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.
Job Description
Location: Corby, Northants
Salary: Up to £31k
Hours: 40 hours per week, Monday to Friday 08:30 – 17:00
Join Arvato as a Customer Service Delivery Specialist
Are you passionate about delivering outstanding customer experiences and ensuring service excellence? Arvato is looking for a proactive and customer-focused Customer Service Delivery Specialist to join our team in Corby.
In this role, you’ll act as a key link between customers, internal teams, and operational functions, helping to ensure service commitments are met while continuously driving improvements in customer satisfaction and service delivery.
Your tasks
- Manage customer relationships and act as a primary point of contact for service-related queries.
- Monitor service performance against agreed KPIs and SLAs.
- Investigate and resolve customer issues efficiently and professionally.
- Coordinate with operational and support teams to ensure smooth service delivery.
- Analyse service data and identify opportunities for process improvement.
- Produce customer reports and communicate performance updates.
- Support continuous improvement initiatives and customer projects.
Qualifications
- Previous experience in customer service, account management, service delivery, or a similar customer-facing role.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Problem-solving mindset with keen attention to detail.
- Good analytical and reporting abilities.
- Proficiency in Microsoft Office applications, particularly Excel.
- Experience within logistics, supply chain, or outsourcing environments is advantageous but not essential.
Additional Information
• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Benefit Hub
• Free Parking
Vacancy posted 11 days ago
Similar jobs that could be interesting for youBased on the Customer Service Delivery Specialist in Northamptonshire vacancy
£24.78k per annum
...and educational sectors since 1979, our reputation is built on service excellence. We are a hard-working team who work to our values... ...with processing errors and ensure this is communicated with the customer. Support with the logging and administration of manual orders...Suggested40 hours/weekMonday to Friday£28.71k per annum
...50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare... ...Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs....SuggestedFull-timeShift work£26.5k - £27.5k per annum
...working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in... ...Processing orders, sending out PO Sending out estimated delivery dates and dispatch confirmations Reporting damaged/missing...SuggestedPermanentFull-timeOn-siteMonday to Friday£28.5k per annum
...Customer Service Order Administrator (Part‑Time) Location: Corby, Northamptonshire Department: Commercial / Sales & Customer Service Contract: Permanent, Part-Time Hours: 27.5 hours per week Working Pattern: Monday to Friday, 9:00am – 3:00pm (30‑minute unpaid...SuggestedPermanentPart-timeMonday to Friday- £22k - £30k per annumEstimated...An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone... ...their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for...SuggestedLong-term contractPermanent
- Company: PLATINUM RECRUITMENT CONSULTANCY Job Type: Temporary, Full Time Salary: £13.68 - £14.12/hour weekly pay, referral schemeWeekly payFull-timeTemporary
- ...dedicated to continuously improving the quality of the hotel's services. As our next Night Auditor, you… Are the ‘face of Ibis Northampton... .... Complete all duties, and ensure a concise hand over. Customer Relations Provide efficient, friendly and professional...Part-timeApprenticeshipImmediate startShift workNight shiftWeekend work
£13.72 per hour
...Three Retail Customer Advisor Location: Unit GS08 Rushden Lakes, Rushden, United Kingdom, NN10 6FH Salary: £13.72 per hour + an on-target... ...infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges...Hourly payFull-time5 days/week£13.45 per hour
...Customer service assistant About bp retail We want to be the first choice for our customers now and in the future. We are at the heart... ...serving food and drink items from our Wild Bean Café Taking in deliveries, replenishing stock and stock management tasks Being...Flexible hoursbp Retail
Northampton, Northamptonshire4 days ago£13.72 per hour
...Company Description Three Retail Customer Advisor Location: Unit GS08 Rushden Lakes, Rushden, United Kingdom, NN10 6FH Salary: £1... ...digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real...Hourly payPart-time£12.71 per hour
...~ Use of MS Office This is for our Busy client in Crick, you will be a vital part of the warehouse office team, dealing with customer queries and keeping records and data bases up to date. You will need a keen eye for detail, Aswell as a problem-solving head to ensure...Full-timeOn-siteMonday to FridayShift work£32k - £36k per annum
Company: MARTIN VEASEY TALENT SOLUTIONS Job Type: Permanent, Full Time Salary: £32000 - £36000/annum (ote £60,000-£80,000 on completion)PermanentFull-time- ...who thrives in a fast-paced environment and loves working with customers? If so, we want you to join our team as a ‘Skechers Sales Associate... ...be responsible for making sure our customers receive excellent service and work with the rest of the team to achieve the store’s goals....Part-time
- ...healthcare costs. And loads more! – Long service awards, pension, life assurance, Cycle to... ...day, you create moments that make our customers smile. They love visiting our stores, and... ...transactions with care. ~ Support with deliveries, stockroom organisation, and product availability...Flexible hours
£22.77k per annum
...Chery dealership in Kettering. This role is all about loving our customers – you’ll be managing and assisting with both face to face and... ...in candidates are: A passion for providing amazing customer service Great selling and influencing skills A talent for communication...5 days/week£13 per hour
...Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything... ...voids and returns. Receiving, unpacking, and checking off new deliveries. Getting our products our onto the sales floor making sure they...Hourly payPart-timeFixed-term contractShift workWeekend work- ...Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products... ...a similar position within retail or hospitality. A customer-service mentality and team-player’s work ethic. Decision making and...Part-time
£23.75k - £30k per annum
...Resilient and passionate about sales Motivated to exceed targets Enjoys working as part of a team Understand and assess customers’ needs Basic understanding of Microsoft Office In return you will get: ~ Uncapped commission structure ~ Realistic Year 1...Long-term contractFull-timeOn-siteProbationary periodRushden, Northamptonshire10 days ago£12.75 per hour
...We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 6 hours per week. You'll join a team that takes a real pride in what they do, takes pride in...Part-timeShift work- ...passion for innovation with specialist features to help to optimise... ...closely with premium product, customers and achieving daily targets.... ...products and drive the force behind service and selling within our stores... .... • Assisting with store deliveries. • Replenishment of the...Zero hours contract
£10.95 - £12.9 per hour
...About The Role Are you passionate about delivering exceptional customer experiences? We're on the lookout for a friendly, enthusiastic,... ...-oriented environment and take pride in providing outstanding service, this is the perfect opportunity to fuel your career! What’s in...Hourly payLong-term contractPermanentPart-timeShift work- We are looking for dependable and detail-oriented individuals to support the cleanliness and hygiene of office environments, including bathrooms and shared spaces. This role plays an important part in ensuring a safe, tidy, and professional workplace. We are currently recruiting...Full-timeFixed-term contractOn-siteImmediate start
£12.75 per hour
...people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Northampton Club offering a 30 hour contract... ...Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking...PermanentFull-timePart-timeApprenticeshipRemoteFlexible hoursAfternoon shift£32k - £47.5k per annum
...duties and responsibilities of the person and is not exhaustive - it should be used as a guideline only. Subject to the needs of the service, the content of the job description for this post is subject to continuous review. Essential Requirements: ****Ability to act part...PermanentFull-timeFixed-term contractLocumFlexible hours- £22k - £26k per annumEstimated...foundations into a nationwide business that gives customers the products they need, with the smile... ...materials, providing unrivalled customer service from over 1,400 branches across the UK.... ...and unload vehicles, and accurately book deliveries into our systems. Do you have what...PermanentFull-timeMonday to FridayDay shift
- £22k - £28k per annumEstimated...We’re looking for friendly, customer-focused people to join our Online team, where you’ll... ...picking and packing customer orders ready for delivery or collection. You’ll work in a fast-... ..., including Replenishment and Customer Service, depending on what’s needed that day....Flexible hoursShift work
- £22k - £29k per annumEstimated...that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. Shifts can start from... ...parts of the store, like our famous Market Street or Customer Service teams, so this is a great role for a team player who is ready to...Flexible hoursShift work
- £28k - £36k per annumEstimated...Northampton, Northampton Logistics Centre, DACHSER Ltd. | Work Model : Full-Time | Contract Type : Permanent | Job Category : Customer Service Role: Customer Service Administrator – Inbound Contract: Permanent Hours: Monday – Friday 0830-1730 Location:...PermanentFull-timeMonday to FridayFlexible hours
DACHSER SE
Northampton, Northamptonshire11 days ago £11.05 - £12.91 per hour
...5 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and... ...you need – you’ll be delivering market-leading standards of service, after all You’ll soon be working on customers’ vehicles in our...Hourly payPart-timeRotating shifts£12.71 per hour
...Customer Service Assistant Eurest at Amazon | Kettering 28 Hours per Week | £12.71 per hour Join Our Team and Help Create Better Breaks! Looking for a role where no two days are the same? Passionate about delivering outstanding customer service with a smile? We'...Hourly payPart-time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Delivery Specialist. Be the first to apply!
Related searches
- horticulture customer advisor Northamptonshire
- customer service operative Northamptonshire
- customer relations officer Northamptonshire
- client services officer Northamptonshire
- customer service advisor tesco care Northamptonshire
- customer services assistant at national trust Northamptonshire
- customer service - customer service consultant at hsbc Northamptonshire
- customer service advisor Northamptonshire
- customer service advisor british gas Northamptonshire
- customer service advisor tfl Northamptonshire