Yard Sales Advisor

Job description

The Yard Sales Advisor plays an important role in supporting the day-to-day running of the yard and delivering a positive customer experience. As one of the first points of contact for customers, you will help create a welcoming and efficient environment while ensuring the yard remains safe, organised and well stocked. We are committed to creating an inclusive and supportive workplace where everyone feels respected, valued and able to succeed. In this role, you will work with colleagues and customers from a wide range of backgrounds, so a friendly, respectful and team-focused approach is key. You will be part of a values-led organisation, contributing to our purpose of building our future by helping others build theirs, while developing your own skills and experience. Branch opening hours are Mon - Thurs 07.30 - 17.00 Fri 07.30 - 16.00 Sat 08.00 - 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs!

Responsibilities

• Welcoming customers in a friendly and professional way, supporting with product enquiries
• Safely loading and unloading vehicles, and preparing customer orders for collection or delivery
• Operating forklifts and handling equipment in line with safety procedures
• Supporting stock management, including replenishment and stock counts
• Maintaining a clean, safe and organised yard environment
• Working with the branch team to support sales, service and operational targets
• Completing health and safety checks and required training
• Representing the business positively and supporting our values of decency, passion and pride.
• Carrying out any other reasonable duties to support the wider team and business

Skills and Qualifications

Essential Skills

• A forklift licence, or willingness to be trained
• A strong awareness of health and safety practices
• Communication skills and a customer-focused attitude
• A team-focused approach
• Willingness to learn and develop new skills

Desirable Skills

• Previous forklift (FLT) experience and/or licence
• Experience in a similar or trade-related environment (helpful but not essential)

Further Information

Branch opening hours are Mon - Thurs 07.30 - 17.00 Fri 07.30 - 16.00 Sat 08.00 - 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs!