Digital Design Lead

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Digital Design Lead | Head Office

Role Overview

The Digital Design Lead is responsible for delivering best-in-class design and innovation across our digital channels. Driving visible change, engagement and performance, this role will shape the way customers experience our brand across web, email and app. Bringing a wealth of experience, energy and smart creativity, you’ll lead and upskill a small but very busy team of digital design specialists as our business continues to scale. Reporting to our Head Of Creative & Branding and working alongside the Brand Design and Art Direction Leads, you’ll work closely with our digital marketing, CRM and tech teams to help drive out key business and commercial goals. This is a hands-on design role that requires a passion for driving creative change and a strategic, commercially savvy mindset.

Main Duties and Responsibilities

• Delivering best-in-class, digital design output across .com, email and app.

• Owning & driving the digital design strategy as part of our wider master brand identity.

• Leading, inspiring and upskilling a small digital design team to support growth and scale.

• Aligning creative output to business objectives and campaign goals.

• Proactively providing digital design solutions that respond to both short-term and long-term commercial needs

• Partnering with Web, App, Product, and Marketing teams to enhance UX/UI and branded digital experiences

• Elevating our everyday digital marketing communications to stand out in our customer’s inbox. Bringing newness and creativity to all we do.

• Overseeing workflow, prioritization and end-to-end delivery of digital assets ensuring quality and consistency.

• Ensuring the digital design team are using the latest and most innovative creative tools and that AI efficiencies are integrated into the digital design workflow.

Required Skills and Experience

• A proven background in designing high quality digital work with premium brands, preferably within the beauty and fashion sector.

• A solid background in designing for ecommerce in a busy commercial environment.

• Expertise in Adobe Creative Suite, Figma, and modern design/prototyping tools; strong working knowledge of UI/UX best practices

• Strong grasp of performance marketing and data-informed creative—understands how creative impacts engagement, conversion, and brand perception

• Proven experience leading and developing creative teams, including designers at varying levels of skill and seniority

• A creative but strategic approach to your work, you’ll demonstrate the ability to design for performance and brand

• A working knowledge of HTML is of benefit to this role

• A confident leader. The ability to lead, support and inspire a small team of designers and specialists in a fast-paced environment

You must be able to demonstrate the right to work in the UK in order to apply for this position.

Please note that only successful candidates will be contacted.

All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

Space NK are an equal opportunities employer.

How We Will Use Your Information

We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.