Workshop Engineer

Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?

About us:

We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow"

Role summary:

The primary purpose of the role is to deliver and report upon all sales inspections, warranty inspections and Quality issues across the complete range of LES sold Mitsubishi Electric products, both current and existing.

LES Workshop primary roles are as follows:

• Assessing and processing Finished Goods returns using CM2 platform
• Perform unit modifications ensuring quality is maintained.
• Perform Stock enhancement to support sales on request
• Work in new QA Section and follow process to investigate, test, report and decide upon the outcome of returned Warranty claim products.

Requirements

Qualifications:

• Essential C+G NVQ Level 2 in Refrigeration and Air Conditioning (level 3 and higher is desired)
• Hydrocarbon Training
• Category 1 F-Gas (City & Guilds 2079)

Key Responsibilities:

• Perform all key activities in-line with department standards and company principles.
• Follow correct procedures for all product rework activities ensuring completeness in accordance with relevant requirements.
• To meet all service level agreements and key performance indicators set for returns within the Workshop team.
• Effectively test and problem solve applying due diligence and expert product knowledge ensuring each activity results in clear conclusions.
• Produce concise, well written technical reports that are attached to the relevant CM2 Case.
• When liaising with other areas of the business engage positively with outcomes focused on customer centricity and a ‘best in industry’ service
• Maintain stock levels of E-Series product in a “ready to sell” condition

Benefits

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
• Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
• Pension.
• Life Assurance.
• Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
• Access to Mitsubishi’s very own discount platform.
• Colleague Referral Scheme.
• Holiday Buy.
• Long Service Awards.
• Cycle to Work Scheme.
• Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)