Senior Support Worker

Purpose of Role

To provide high quality support to people, and to mentor, coach and act as a strong role model for other staff in delivering high quality support in order to deliver our Mission:

“Positive Futures for people with a learning disability, acquired brain injury or autism – working together to achieve dreams and transform lives”

About The Role

Providing Person Centred Support

· Form a positive relationship with the person supported, maintaining appropriate professional boundaries with the people we support and their families.

· Provide high quality support at all times to every person we support. This means giving each person the individual support they need (as outlined in the individual’s person-centred portfolio and, if relevant, their Behaviour Support Plan) to live the life they want.

Supporting People to be Safe and Healthy

· Support people to be safe and healthy in all aspects of their lives including:

· Support people to look after themselves in all aspects of personal care as needed and/or provide personal care if needed, ensuring that people are treated with dignity and respect at all times.

· Support people to understand and protect themselves from different types of abuse.

Supporting Independence, Social and Communication Skills

· Support people to have choice and control over all aspects of their lives.

· Support people to make decisions based upon informed choices and speak up for themselves and/or seek support from advocacy services where needed.

· Support people to understand their responsibilities in relation to decision making and lifestyle choices.

Supporting People to Develop and Maintain Key Skills

· Support people to understand and fulfil their responsibilities to look after their home in line with any tenancy agreements.

· Support people with domestic chores such as shopping, preparation of healthy meals, cleaning, gardening, washing clothes and ironing.

· Support people to manage their medication and finances as independently as possible.

Coaching, Mentoring and Supervision of Staff

· Be involved in the induction, coaching and mentoring of staff in relation to active support, empowering the people we support to develop their independence, learn new skills, and have new experiences (including those that involve taking positive risks).

· Provide mentoring and coaching to staff in relation to managing behaviour which challenges, in line with stress and coping plans and Positive Behaviour Support Plans.

· Provide support in the use of person-centred thinking tools and person-centred approaches to ensure that the people we support have maximum choice and control and are supported to lead full and valued lives.

· Take responsibility as “Shift Leader” offering advice and guidance to other staff as required.

Access NI:

An Enhanced Access NI Disclosure Check will be required for this position. A criminal record will not necessarily prevent you from obtaining the position.

Positive Futures adheres to the Access NI Code of Practice, a copy of which can be made available upon request. Positive Futures also have a Policy and procedure on Recruitment of Ex-Offenders and Storage & Handling copies of which can be made available upon request

We are an equal opportunity employer and welcome applications from all sections of the community regardless of religious belief; political opinion; sex; sexual orientation; marital or civil partnership status; racial group; age; disability

Required Criteria

• At least 6 months paid experience supporting people in a health and social care or community setting
• Experience leading a shift or acting as a key worker, including supervising colleagues and coordinating reviews or plans
• Experience in confidently using digital systems for records, rota, medication logs and incident reporting.
• Experience of working in line with a Positive Behaviour Support plan, for example supporting stress and coping plans or PBS plans.
• Experience of having effective oversight of paperwork and processes within the environment you are working in.
• QCF / NVQ Level 3 in Health and Social Care or equivalent* Consideration will be given to candidates who do not possess this qualification but are willing to undertake the QCF qualification within an agreed timescale. It is the applicant’s responsibility to demonstrate how their qualification is equivalent
• Full, Valid UK/EU/EEA Driving Licence to fulfil the needs of the role

Skills Needed

About The Company

Founded in 1995, Positive Futures has spent 30 years supporting people with learning disabilities, acquired brain injury and autism to live full, meaningful lives as valued members of their communities across Northern Ireland.

At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first—both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

With services and teams located across Northern Ireland, we continue to work alongside individuals, families and communities to create opportunities, break down barriers and transform lives.

Company Culture

Our Values

P eople First -Our people are at the heart of everything we do

O pportunities - We seek out opportunities that enrich lives and empower people

S ustainability - We strive for positive social, economic and environmental benefits for now and in the future

I nnovation - We embrace creativity and continuous learning to reimagine and refine our unique person-centred support.

T enacious - We don't give up - we believe in making the impossible, possible

I nclusion - Our staff and people we support are our strength, we listen and learn together

V alue for Money - Delivering impactful, life changing results with efficiency and integrity

E xpertise - We look beyond limitations in our pursuit of excellence

Company Benefits

Our Staff and people we support are our strength and our people are at the heart of everything we do, those are not just our values it's who we are.

Working at Positive Futures means doing work that matters - and being supported by people who genuinely care about your growth and wellbeing. We want you to feel valued, encouraged and set up to thrive, both in and outside of your role. That’s why our benefits are built around one simple idea: when you’re supported, you can make an even bigger difference to the people we support.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Sabbatical leave, Referral bonus, Competitive salary, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Social Opportunities, Annual performance review, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave

Salary

£26,138.00 - £28,188.00 per year