TAS SH Cluster Coordinator

We are committed to the development of our workforce.  This position is only available to applicants who already work for Surrey County Council.  We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

The starting salary for this role is £48,698 per annum, working 36 hours per week.

Are you passionate about improving outcomes for children, young people and families, and ready to help shape Surrey's future cluster-based approach to inclusion, early intervention and prevention? If so, we would love to hear from you.

We are recruiting Cluster Coordinators to join Surrey's evolving Team Around the School Support Hub (TASSH) within the Early Intervention, Prevention and Support Service. In this role you will support the delivery of the TASSH cluster model within West Surrey. The role combines hybrid working with regular travel to schools, settings, partner meetings and community locations across West Surrey, together with occasional attendance at Surrey County Council offices as required.

This is an exciting opportunity to become part of an innovative and developing service that is transforming how support is coordinated around schools, settings, children, young people and families. Working within our cluster model, you will help lead a consistent school-facing offer that brings together education, children's services, health, early help and wider partners to provide timely, coordinated support, strengthen inclusion and improve outcomes within local communities.

As Surrey prepares for Local Government Reorganisation, this is an opportunity to contribute to the development of integrated local services and help shape future ways of working that place children, families and communities at the centre of service delivery.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension 
• Up to 5 days of carer's leave and 2 paid volunteering days per year 
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing 
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Team

The Team Around the School Support Hub (TASSH) sits within Surrey's Early Intervention, Prevention and Support Service.

We work alongside schools, settings, families and partner agencies to strengthen inclusion, promote early intervention and support children and young people to thrive within their local communities.

Through Surrey's developing Experts at Hand approach, we are enhancing Surrey's offer by providing a stronger local presence around schools and settings. This enables timely consultation, coordinated support and earlier intervention when needs emerge.

This increased emphasis on preventative and collaborative working allows us to work alongside education professionals and partners to strengthen capacity, improve inclusive practice and support children and young people at the earliest opportunity.

About the Role

As a TASSH Cluster Coordinator, you will provide both strategic and operational leadership across an allocated cluster, working closely with schools, settings, partner agencies and Surrey services to coordinate support, strengthen local partnerships and drive measurable improvements in outcomes for children and young people. The role requires the ability to build and maintain strong, productive relationships with education providers and stakeholders, supporting inclusive practice, prevention and early intervention activity while ensuring that identified needs are responded to effectively.

You will lead and facilitate multi-disciplinary meetings and discussions with schools and settings, ensuring clear actions, accountability and follow-through. This will involve managing complex and sometimes challenging conversations, navigating differing professional perspectives, providing appropriate support and challenge and exercising sound professional judgement where there may be ambiguity, risk or competing priorities. You will also be expected to respond confidently when decisions, actions, priorities or progress are challenged, providing clear, evidence-informed rationale and maintaining accountability in complex situations.

Alongside school-facing responsibilities, you will play a key leadership role within Surrey's developing cluster model, contributing to service development, quality assurance, performance monitoring, workforce development, resource deployment, risk management and continuous improvement activity. Using data and intelligence to inform planning and decision-making, you will lead cluster-based planning and reflective problem-solving, support service transformation initiatives and provide leadership, supervision and support to staff within the cluster structure. This includes overseeing deployment, promoting professional development, driving performance improvement and ensuring consistency of practice across the service.

Shortlisting Criteria

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our  behaviours :

• Substantial experience working within education, SEND, early intervention, inclusion, children's services or a related field, with the ability to operate confidently at both strategic and operational levels. 
• Proven experience of partnership working, multi-agency practice and chairing or facilitating meetings that result in clear decisions, agreed actions and accountability. 
• Strong relationship-building, communication and influencing skills, including the ability to provide constructive challenge, manage differing perspectives and bring partners together around shared solutions. 
• Ability to exercise professional judgement, manage risk, navigate complex situations and remain confident when challenged about decisions, actions or progress. 
• Experience of using data, insight and local intelligence to inform planning, prioritisation, service development and evidence-informed decision making, whilst managing competing priorities and delivering agreed outcomes. 
• Demonstrable leadership skills, including the ability to lead change, support service improvement, develop others and contribute positively within a developing and evolving service environment.

We are looking for experienced and reflective practitioners who share our commitment to inclusion, collaboration, early intervention and excellent support for schools, settings, children, young people and families, and who can turn that commitment into confident, independent and relational leadership across a local cluster.

To apply, we request that you submit a CV and you will be asked the following 4 questions:

1. Describe a time when you identified a pattern of need, challenge or inequality across a school, group of schools or service. How did you use data, intelligence and stakeholder feedback to identify the issue, what action did you take, and what measurable impact did this have on school practice, inclusion and outcomes for children and young people?
2. Tell us about a time when you brought together schools, families and partner agencies to address a complex issue or achieve a shared goal. What was your role in driving collaboration, how did you secure commitment from others, and what difference did this make to schools' ability to meet need and improve outcomes for children and families?
3. Provide an example of how you have supported a school, setting or group of schools to strengthen their inclusive practice and develop sustainable capacity to meet the needs of children and young people. What strategies did you use, how did you influence practice, and what evidence demonstrated improved confidence, capability or outcomes?
4. Describe a time when you were personally accountable for making a complex decision across competing priorities. How did you use evidence and professional judgement to reach your decision, and what was the impact of the outcome?

Before submitting your application, we recommend you read the job description & Our  Life at Surrey handbook to get an insight into working at Surrey.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion about the role, please contact the Team Around the School Support Hub Managers, Laura Palmer and Aggie Hibden via email or on Teams.

This job advert closes at 23:59 on Sunday 6 th September 2026 with interviews planned to take place during the week commencing 21 st September 2026. Candidates who are shortlisted will be advised of the specific interview date and format following the shortlisting process

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. 

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here:  Information for applicants on Local Government Reorganisation - Surrey County Council

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.