Team Leader

Team Leader – Step Into Store Leadership

We’re looking for a Team Leader to join our Ryton Food Store (16 hours per week).

This is your opportunity to move beyond a standard retail role and take real ownership—leading a team, driving performance, and building the skills to progress into Store Management.

What You’ll Be Doing

As a Team Leader, you’ll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.

You’ll:
- Lead, coach and develop your team to deliver strong performance
- Take ownership of shifts, including opening and closing the store
- Drive excellent customer service and make us the go-to store in the community
- Support recruitment, training and onboarding of new colleagues
- Manage performance, attendance and team engagement
- Control key commercial areas including waste, stock and labour
- Maintain high standards across availability, merchandising and compliance

This is a hands-on leadership role where you’ll be expected to lead from the front and make decisions that impact the store’s success.

About You

- Experience in retail or a fast-paced customer environment
- Previous supervisory or leadership experience (or ready to step up)
- Commercial awareness and confidence working towards targets
- A natural motivator who can get the best out of people
- Organised, resilient and comfortable taking ownership

Your Career with Us

We don’t just hire Team Leaders—we develop future Store Managers. With structured training, real accountability and ongoing support, you’ll have a clear pathway to progress within the Society.

Pay & Benefits

- £13.35 per hour

Holiday & Financial:
- 30 days holiday (incl. bank holidays), rising with service
- Pension with 3.3% employer contribution
- Life assurance (2x salary)

Discounts & Perks:
- 10% colleague discount + double discount every pay weekend
- 15% discount at Fabb Furniture
- Access to My Staff Shop and wide retail discounts
- Wagestream – flexible access to your pay

Health & Wellbeing:
- 24/7 GP access, counselling & support services
- Grocery Aid & Co-op Credit Union support
- Wellbeing app & mental health support
- Eye care support

Family & Support:
- Enhanced maternity pay
- Enhanced redundancy pay
- Bereavement and terminal illness support

Recognition:
- Refer a Friend scheme
- Long Service Awards

Why Join Us?

At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you’ll play a key role in shaping your store, developing your team, and making a real difference locally.