Waiter/Waitress

Waiter/ss - The Botanical Rooms

Up to £12.48 per hour plus tronc and fantastic benefits

40 hours across 5 days, including regular evenings and weekends

Due to the location of the Estate a driving license is recommended for this role

Crafting elegance, one guest experience at a time

Our Waiter/ss at The Botanical Rooms

You’ll be the warm welcome and polished service at the heart of the Botanical Rooms—creating memorable moments from first greeting to final goodbye. You’ll shape the atmosphere, deliver refined table service, and share the stories of our ingredients and provenance to elevate every guest experience.

Key Responsibilities

• Deliver excellent service while confidently managing 5–8 tables.
• Complete mise-en-place to high standards.
• Provide full table service across food, wine, beverages, Afternoon Tea, coffees and teas.
• Build strong knowledge of menus, ingredients and provenance, sharing this with guests.
• Collaborate with restaurant, hotel and wider Estate teams.

What we can offer

• A positive workplace environment with opportunities to develop both personally and professionally.
• Stay in shape with our complimentary use of our gym and wellbeing classes
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments .
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
• Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
• Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
• Complimentary staff meal each shift – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
• We value your hard work and recognise your achievements through our colleague recognition programme “ Newt Awards ” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay .
• Support from our Employee Assistance Programme for both yourself and your family
• A team that knows how to have fun with regular team engagement activities including Fun Squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
• Up to 30 days annual leave each year for our full-time team

What we're looking for

• Well presented with a warm, professional demeanour.
• Strong verbal communication skills.
• Genuine motivation to grow a career in Food & Beverage.
• Prior experience in a waiting role.
• Exposure to luxury restaurant/hospitality environments.
• Confident carrying three plates safely.
• Barista and wine service experience (WSET Level 1 a plus).

Where you'll be working

Located within Hadpsen House, the Botanical Rooms showcases the very best of high-end, contemporary British cuisine in a refined yet welcoming setting. With a 60-cover dining room, the restaurant offers guests a luxurious experience where seasonal menus celebrate produce from the Estate and trusted local suppliers. Every dish reflects a commitment to quality, provenance, and creativity, ensuring a dining experience that is both memorable and unique.

Who are we- The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.