Business Administrator Apprentice Level 3

Summary

Bright Solicitors are looking for a motivated and enthusiastic Business Administration Apprentice to join the team. This is an excellent opportunity for someone looking to start their career in a professional office environment while gaining a nationally recognised qualification.

Wage

£15,801 a year

Training course

Business administrator (level 3)

Hours

Monday to Friday, 9am– 5pm with half an hour for lunch.

37 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The successful candidate will work across the business, supporting day-to-day administrative activities and developing a broad range of skills that are transferable to many future career paths.

• Assist the Business Support Department with administration, onboarding and offboarding of employees
• Assisting the IT Manager/ Marketing Lead with content control for website, uploading and coding for optimal SEO
• Document Template changes for the Practice Management System
• Assisting the IT Manager with staff desk set ups and team moves
• Assist the HR Officer with Human Resources Administration (ADHOC)
• Assist the IT Manager in supporting all office issues including hardware and software support (Microsoft Office, Telephone System, Practice Management System and other internal & external programs)
• Assist the Marketing Lead with Marketing Administration (ADHOC)
• Assist the Professional Support team with Reception cover and legal administration
• Assisting the IT Manager with administration of video conference facilities
• Assist the legal departments with Archiving and File Audit Administration
• Assist the Post Completion Department with Data Entry checking
• Assist the IT & Facilities Manager with facilities and maintenance management

Where you'll work

Studio 5-11
5 Millbay Road
Plymouth
PL1 3LF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ACHIEVEMENT TRAINING LIMITED

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will receive specific on-the-job training from the employer in your workplace at Bright Solicitors.

Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme. You will be working towards:

• Level 3 Business Administration Apprenticeship Standard
• Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE) will need to achieve this level before the end of their apprenticeship

More training information

• An apprenticeship includes regular training with a college or other training organisation
• At least 20% of your working hours will be spent training or studying
• Let the company know about other relevant qualifications and industry experience you have
• They can adjust the apprenticeship to reflect what you already know

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Team working
• Initiative
• Enthusiastic