Credit Team Lead

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. 

We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy.

While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.

We'll talk a bit more about us further down the page, but for now - let's talk about the role and who we're looking for...

A bit about the role

Reporting to the Credit & Collections Manager, the role will be responsible for assisting with the day-to-day operations of a fast-paced accounts receivable function.

The credit team lead will supervise and lead a team of two, assisting the team with ongoing guidance, training and mentoring.

You will apply a structured approach to analyse and credit assess our retailer estate alongside staying up to date with the

economic factors affecting our retailers. Managing credit risk and ensuring retailer exposure is minimal is vital to success.

Ensuring retailer collection processes are completed in a timely and accurate manner. Ensuring risk is managed and

reviewed periodically and security bonds are maintained to minimise exposure to bad debts.

Provide sufficient resolutions to problems and queries to accounts receivable processes. Managing and implementing new

reporting across credit control and continually drive process improvement.

What you'll be doing

• Responsible for managing the daily activities, including but not limited to, daily banking, cash allocation and reconciliation up to £50m per week

• Responsible for maintaining a security bond ledger (£14m)

• Managing credit risk exposure up to £30m weekly

• Ensure the weekly direct debit file is prepared, authorised and released on time (£50m weekly).

• Ensuring the return direct debit files are prepared on time.

• Reporting on outstanding debt, bad debt and other stats as and when required by way of KPIs Monitoring weekly collection updates and failures.
• Ensuring that accounts are prepared and passed to the debt collection agency.
• Assisting with the Bad Debt report for review and sign off.
• Credit risk decision making based on external financial report
• Support the Credit & Collections Manager to help achieve the Finance Operations teams KPI's so management can track performance
• Ensuring all month end processes are completed including month end reconciliations.
• Assist with changes to processes and procedures.
• Attending internal departmental meetings.
• Assisting the credit & Collections Manager with any ad hoc projects.
• Team management including annual staff appraisals, 121 and setting of team's objectives

What experience we're looking for

• At least 3 years' experience in supervising a credit control team
• Qualified CICM desirable
• Experience with reporting on Aged Analysis, KPI's and other Statistics
• Experience of credit control/Accounts receivable within a corporate setting
• Experience of using SAP desirable (other finance systems) Must be able to work under pressure
• Able to forge strong relationships across the business
• Excellent communication skills and confidence to provide constructive challenge where necessary
• Ability to analyse and interpret data effectively
• Must be self-motivated and self-starting with ability to multi-task and effectively manage own workload
• Strives for excellence and continuous improvement

KEY MEASURES OF SUCCESS

• Reduction in DSO

• Reduction in Bad debt
• Risk mitigation via Bond & Insurance policy
• Well defined bond policy
• Well defined credit policy

At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet.

• Innovation - We pride ourselves on it! We're constantly looking for new ways to excite our customers, bringing new products to market to enjoy which is all supported by our responsible play values and making them accessible to all.
• Giving back - Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10-year license.
• Sustainability - Our aim is to become a net zero national lottery. We have 2030 targets to decarbonise our operations and energy. We've already transitioned to renewable energy providers, made our London and Watford offices zero gas, and ensured our fleet consists of low-emission vehicles. In addition, we're working with our value chain partners to develop a net zero target date.
• Empowering every voice - We believe in creating a culture where everyone feels they belong, can be themselves, has access to opportunities and can thrive for the benefit of good causes. Our diverse teams are working hard to make all parts of The National Lottery inclusive - whether people play a game in a store or online, because when everyone can play, everyone wins..

An inclusive reward offering with wellbeing at the centre

At Allwyn, inclusion is built into how we care for our people. Our benefits and policies support colleagues and their families at every stage of life and career. By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed. Our people are more than colleagues - they're winners, driving positive change and making a real difference in communities.

Benefits

• Company Bonus Scheme
• Matched pension contributions up to 8.5%
• 26 days annual leave + 2 Life Days (and bank holidays)
• Single Private Health Cover
• Complimentary Private Medical
• Income Protection
• Flexible Benefits - EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.
• Enhanced Family Leave (Maternity, Paternity, Adoption)
• Wellness Allowance £500
• Employee Assistance Programme
• Discounted Health Assessments
• Volunteering Days
• Matched Funding

We are a Disability Confident Leader which means we've taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.

If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at ***email_hidden*** and we'll be happy to help.