Employment Specialist

Salary: £31,000 per annum + travel expenses (beyond base location)

Contract: Full-time, permanent



About the Opportunity
We are seeking a passionate and proactive  Employment Specialist to help individuals with health conditions, disabilities, or other barriers sustain and progress in employment.
This is a rewarding, community-based role where you'll work directly with employees and employers, providing tailored support that enables people to thrive in the workplace, develop their careers, and achieve long-term employment success.


As an Employment Specialist on the Connect to Work contract, you'll combine coaching, employer engagement, advocacy, and problem-solving skills to create positive outcomes for both individuals and businesses.



Key Responsibilities Deliver Individualised In-Work Support

• Provide ongoing one-to-one support to individuals in employment, helping them overcome workplace challenges and achieve their career goals.
• Develop personalised action plans focused on job retention, wellbeing, confidence, and progression.
• Monitor progress and adapt support to meet changing needs.

• Develop and maintain effective relationships with employers across the Ashfield area.
• Promote inclusive employment practices and workplace adjustments where appropriate.
• Work collaboratively with employers to support positive employment outcomes.

• Act as a trusted advocate for individuals, ensuring they have access to the support and resources needed to succeed.
• Empower customers to build resilience, confidence, and independence in the workplace.
• Support individuals to identify training, development, and career progression opportunities.

• Identify potential barriers to sustained employment and intervene proactively.
• Signpost and refer individuals to appropriate specialist services where required.
• Work closely with internal and external stakeholders to coordinate effective support solutions.

• Keep accurate, timely, and compliant records of all customer interactions and outcomes.
• Manage a varied caseload effectively while meeting service targets and quality standards.
• Contribute to continuous service improvement and best practice.

• Excellent communication and interpersonal skills.
• A compassionate, person-centred approach.
• Strong coaching, motivational, and relationship-building abilities.
• The ability to manage a diverse caseload and prioritise effectively.
• A proactive and solution-focused mindset.
• Strong organisational and administrative skills.
• The ability to work independently across a community-based setting.
• A full UK driving licence and access to your own vehicle.

• Experience within employability, supported employment, welfare-to-work, careers guidance, or vocational rehabilitation.
• Knowledge of workplace wellbeing, disability inclusion, or reasonable adjustments.
• Understanding of benefits, health-related employment support, or vocational services.
• Experience supporting individuals with mental health conditions, disabilities, or complex barriers to employment.
• Experience of employer engagement and partnership working.