Asset Advisor - Temporary
Temporary, Full-time
Asset Advisor (Temporary)17.88 per hour PAYE
Full-time
Temporary ContractImmediate Start Available
Your new company
Our client is a respected organisation within the housing sector, committed to delivering high-quality services and maintaining homes to a safe and excellent standard. Due to increased demand, they are looking for an experienced Asset Advisor to join their team on a temporary basis.
Your new role
As an Asset Advisor, you will play a key role in supporting tenants and ensuring repairs are diagnosed accurately and efficiently. Working within a fast-paced environment, you will be the first point of contact for repair enquiries, gathering detailed information and determining the most appropriate course of action.
Key responsibilities include:
- Diagnosing a wide range of housing repairs over the phone and via digital channels
- Raising and scheduling repair orders with contractors
- Providing excellent customer service to tenants and stakeholders
- Assessing repair priorities and identifying emergency works where required
- Updating internal housing management and repairs systems accurately
- Liaising with contractors, operatives and internal teams to ensure repairs are completed efficiently
- Monitoring repair progress and resolving any associated queries
- Ensuring compliance with relevant policies, procedures and service standards
What you'll need to succeed:
- Previous experience within a repairs, housing, property maintenance or asset management environment
- Strong knowledge of repairs diagnosis, including common building and maintenance issues
- Excellent customer service and communication skills
- Ability to accurately assess repair needs and prioritise workloads
- Confident using multiple systems and updating records accurately
- A proactive and problem-solving approach
- Experience working within a housing association or local authority environment would be advantageous
What you'll get in return
- Competitive hourly rate of 17.88 PAYE
- Valuable experience within a well-established organisation
- Supportive and collaborative working environment
- Immediate start opportunity
What you need to do nowIf you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or contact Lucy Rafferty at Hays for a confidential discussion about this opportunity. If this role isn't quite right for you but you're looking for a new position, please get in touch to discuss other opportunities.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Vacancy posted 6 days ago
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