Credit Controller

Credit Controller - Permanent - Hybrid Working Our client is looking for an experienced Credit Controller to join their Finance team. This is a great opportunity for a confident Credit Controller who enjoys taking ownership of their own portfolio, building effective customer relationships and driving outstanding debt to resolution. The Role You will take responsibility for your own ledger of customers, managing the full credit control and collections process to minimise debtor balances and ensure payments are received in line with agreed terms. Key Responsibilities Manage daily credit control activity across telephone, email and written correspondence, maintaining accurate records of all collection activity Produce daily arrears reports and provide updates to senior stakeholders Manage relationships with external debt collection agencies Oversee litigation cases where required Maintain customer records, including direct debit mandates Process daily direct debit collections and cash allocation Handle customer queries and complaints professionally and efficiently Prepare monthly arrears reports for Board reporting Develop, maintain and improve collection processes and procedures Undertake general lease administration for the allocated portfolio, including activating and terminating proposals, raising settlement quotes and invoices Support internal and external audits as required Proactively identify opportunities to improve processes and procedures, providing constructive challenge and feedback Work closely with the wider Finance team and other departments to ensure key deliverables are achieved About You You will have: At least 3 years' credit control experience, ideally within a business-to-business environment Strong telephone, written and verbal communication skills Excellent attention to detail and a conscientious, proactive approach Strong organisational and time management skills, with the ability to prioritise a varied workload Good IT and Microsoft Office skills A positive 'can do' attitude and a willingness to take ownership The ability to build effective working relationships and communicate confidently at all levels Experience within leasing or financial services would be advantageous, as would knowledge of the FCA regulatory environment, although full training will be provided. What's on Offer? Hybrid working - 2 days in the office - Free Parking Opportunity to join a supportive Finance team A varied role with genuine responsibility and ownership If you're an experienced Credit Controller looking for your next opportunity and enjoy working in a role where you can make a real impact, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK