Customer Service Advisor (HR, Payroll & Finance Services)
£27k - £27.8k per annumFull-time
Customer Services Advisor - HR/Payroll/Finance environment
£27,756 Annual Salary
6 months fixed term contract
Swindon - Hybrid Working
This Government client is looking for an experienced Customer Services Advisor to be responsible for handling a range of queries complaints and escalations, including non-routine issues, ensuring customers receive accurate guidance and effective resolution. It supports service delivery by applying detailed knowledge of processes, policies and systems, and by contributing to consistent, high-quality outcomes
Experience required:
- Experience in a HR, Payroll or Finance customer service, advisory or service delivery role
- Experience handling non-routine, complex or sensitive queries
- Strong written and verbal communication and interpersonal skills
- Ability to interpret guidance and apply it in practice
- Proficiency in Microsoft Office and operational systems
- Good literacy and numeracy skills (equivalent to GCSE English and Maths)
Vacancy posted 3 days ago
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