Assistant Restaurant General Manager

About The Role

Location: South Shields

Department: Restaurant Leadership

Salary/Rate: £29K - £31K per annum

Hours: full time

Closing Date: 29 July 2026

Assistant restaurant general managerWelcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea offinger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.

Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.

Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.

Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.

Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

What we'd love from you

You lead by example. You’ve helped manage teams before and know how to bring out the best in others.

You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.

You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real.

Pay rate

Quarterly BONUS that rewards the hustle

Extra holiday – more time to recharge

Life assurance – we’ve got you covered

Free chicken & chips every shift

25% staff discount

Gym discounts to keep you moving

200+ high street perks & cashback

Boosted pension scheme

Wellbeing support that actually helps

KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the realyou to work. We’re here to support you in being yourself, whether you work with us, or aretrying to.

Our promise is this: every person who appliesto a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunityto work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support withyour application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll bethere to help you be the real you.

Ready?We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

• We do things a little differently here. Some of our restaurants are run by KFC directly (that’s our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work – but the heart, the culture, and that finger lickin’ feeling? That’s the same wherever you join us.

Welcome to KFC.

Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Job Location Details

Chichester Road, South Shields, United Kingdom, NE33 4HN

Get directions

Discover more

Championing Potential at KFC.

At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.

Find out more

Buckets of opportunity.

Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.

Find out more

Championing Potential at KFC.

At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.

Find out more

Buckets of opportunity.

Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.

Find out more

Championing Potential at KFC.

At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.

Find out more

Buckets of opportunity.

Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.

Find out more

Perks, rewards and benefits.

We do things our own way here. And that includes the way we reward you for bringing the graft. And the laughs, too.

Some of our restaurants are part of our Equity business and others are owned by our Franchise partners. That means the perks we offer might look a little different from one location to another.

Here’s what the real deal could look like for you.

Discover our full range of benefits

Generous bonus scheme

We reward strong performance and our bonuses could mean you earn well above industry norms.

Onsi app and benefits

Get exclusive rates on accident and life insurance, plus retail discounts, savings accounts, mental health support and loads more.

Pension Scheme

We'll auto-enroll you in our pension scheme so your future’s sorted from day one.

Life assurance

Protection for the ones you care about most.

25% KFC discount

Big discounts on your finger lickin' favorites.

Discounted gym membership

Stay strong with up to 25% off gym membership, up to 50% off home workouts and up to 70% off home and lifestyle purchases.

Full employee assistance programme

Lots of well supported wellbeing services including mental health support, legal advice and more for you and your family.

Free mortgage advice

We can help you get on - or climb up - the property ladder.