UK & European Road Freight Operator - Apprentice

Summary

Work through and complete BIFA Freight Forwarding Apprenticeship Course alongside day-to-day role. Fully supported training.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Salary dependant on age, regualr reviews

Training course

International freight forwarding specialist (level 3)

Hours

Monday - Friday, 8.30am - 5.00pm

37 hours a week

Start date

Monday 24 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Stay updated on industry trends, market conditions, and competition
• Haulage sourcing and negotiating best rates/services to suit client needs
• Arrange shipment from start to finish following standard operating
• Procedures and ensuring all documentation compliant with regulations and legal requirements
• Create and operate daily tasks within Cargowise/PAVE/Outlook and Teams
• Monitor/track current shipments, updating clients
• Liasing with colleagues, overseas agents, customers and suppliers
• Maintain company and industry compliance and regulations, undertaking any training required
• Provide high level of customer service
• Understand and adhere to company values
• Handle/resolve any queries and escalate where necessary
• Collaborate with various departments to streamline processes and improve operational efficiency
• Assist and provide cover in other areas of the operations team as required
• Receive, process and approve/query supplier invoices via RAFT system
• Ability to work effectively in a team while also being self-sufficient

Where you'll work

7 Turnberry Park Road
Gildersome, Morley
Leeds
LS27 7LE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

What you'll learn

Course contents

• Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
• Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
• Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
• Identify and source data from customers, systems or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.
• Air. Use and adapt terminology appropriate to the air freight industry.
• Air. Select and use documentation appropriate to the air freight industry.
• Ocean. Use and adapt terminology appropriate to the ocean freight industry.
• Ocean. Select and use documentation appropriate to the ocean freight industry.
• Road. Use and adapt terminology appropriate to the road freight industry.
• Road. Select and use documentation appropriate to the road freight industry.
• Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
• Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
• Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
• Identify and source data from customers, systems or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.

Training schedule

• Working in monthly online workshops with your tutor
• One to one support
• Attending Bifa workshops

More training information

Apprenticeship via Seetec to gain your Level 3 International Freight Forwarding Specialist qualification

Requirements

Desirable qualifications

GCSE in:

• English (grade c or above)
• Maths (grade c or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness