An established technology services provider is looking for a Senior IT Technician to support a diverse portfolio of clients. This is a fantastic opportunity for an experienced professional looking to work with modern technologies within a fast-moving MSP environment.
Key Responsibilities
Deliver exceptional customer support as the first point of technical contact.
Resolve hardware, software and network-related incidents.
Attend client premises for troubleshooting, upgrades and maintenance.
Process and manage support tickets within agreed service levels.
Keep stakeholders informed of progress and resolutions.
Escalate urgent matters when necessary.
Monitor customer systems and infrastructure health.
Maintain technical records and documentation.
Assist with planned projects and deployments.
Respond to high-priority support requests.
Package on offer:
Earn between £30k and £40k per year, subject to experience.
Enjoy an excellent holiday allowance of 40 paid days annually.
Five or more years of relevant industry experience.
Practical experience with Cyber Essentials controls and GDPR standards.
Microsoft 365 administration experience.
Intune device management and remote monitoring tools.
Strong networking background.
Windows Server security and policy administration.
Azure tenant management experience.
Excellent communication and client-facing skills.
Experience supporting both Windows and Apple devices.
- ...role within a prestigious Secondary school in Guildford? A well-established Secondary school has a fantastic opportunity for an IT Technician to support their technical infrastructure. Job Overview This Secondary school is seeking a skilled IT Technician to begin as...SuggestedImmediate start
£30k - £40k per annum
...Are you looking to take the next step in your IT career with an established international high-tech organisation? Our client is a fully-fledged MSP provider supporting some of the most recognised companies in the market and is looking for a motivated and energetic IT Engineer...SuggestedOn-site£30k - £40k per annum
...Are you an experienced IT professional looking for a hands-on role within an international technology organisation? Our client is an established Managed Service Provider delivering IT support and infrastructure services to a range of well-known businesses. They are looking...SuggestedPermanentFull-timeRemote£30k - £40k per annum
...tech organisation and established MSP providing technology support to a range of recognised businesses. They are looking for a motivated IT Solutions Engineer to help maintain and support customer environments. The role combines customer interaction, technical troubleshooting...SuggestedPermanentFull-timeRemote£30k - £40k per annum
...and environments and ensure their technology continues to support business requirements. Install, configure, test, maintain and repair IT equipment and software. Maintain clear records of technical activity, ticket updates and outstanding tasks. Deal with urgent...SuggestedPermanentFull-timeRemote£30k - £40k per annum
...An established technology company is seeking an experienced IT Service Engineer to join its Managed Service Provider team. The business supports a range of high-profile customers and requires an engineer who can deliver professional technical support both remotely and at customer...PermanentFull-timeRemote- £59k - £79k per annumEstimatedWe are delighted to be working in partnership with an established market leader in managed communications technology and systems integration who develop their own products. For over 40 years, they’ve been at the forefront of innovation, transforming customer experiences through...PermanentHybrid workingOn-siteFlexible hours
- £34k - £45k per annumEstimatedJoin us in shaping a future where nature and business thrive together At Thomson, our purpose is simple but powerful: to enable nature and business to thrive together . We’re building a reputation as the UK’s most innovative, pragmatic and fast-growing environmental...Full-time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Technician. Be the first to apply!
