Healthcare Assistant

Job summary
This vacancy is open to internal staff only and due to part time hours, this role does not meet eligibility for sponsorship.

An opportunity has arisen for an enthusiastic Healthcare Assistant to join our friendly ENT Outpatient Department at Kettering General Hospital.

Our Working hours are 08.00-18.00 Monday - Friday.

The ENT Outpatient Department is a key element in providing a high-quality service to patients and in achieving agreed standards within the trust. We are looking for a motivated and resilient healthcare assistant, with a "can do" attitude, to join our team.

Main duties of the job
The successful candidate will be enthusiastic, motivated and committed to give high quality nursing care and be able to work autonomously as well as part of a team. You will consistently ensure that a patient's privacy, dignity and psychological well-being is maintained, and at all times, the care given is patient centered.

You need to have excellent leadership, communication and interpersonal skills. We require individuals who are forward thinking, well organised and with a positive attitude towards flexibility and change.

The post holder will:

• Support in the running of the various clinics held within the ENT Outpatients Department, providing a reassurance, support and empathy to patients.
• Provide and maintain a high standard of evidence-based care to meet identified needs.
• Liaise with the multi-disciplinary team to ensure delivery of individual treatments plans under the guidance of qualified members of the team.

About us
Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received. We recognise that AI tools can support application writing; however, candidates are asked to keep their use to a minimum. Responses should reflect your own experience, skills and knowledge, as over-reliance on AI-generated content may result in generic answers that do not accurately represent your abilities. University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs. Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.

Job responsibilities
For further details on the main responsibilities and duties please see the attached job description and person specification.

Qualifications
Essential

• Educated to Vocational Qualification/NVQ Level 3 or equivalent level of education, training or experience in a health related subject
• Holds a recognised National Care Certificate or equivalent level of education, training or experience (e.g. able to demonstrate the skill and competency to undertake the clinical duties as described in the job description)
• Holds Functional Skills Level 2 Maths and English or education equivalent

Desirable

• Speciality specific training and competencies achieved and ongoing development

Knowledge & Experience
Essential

• Experience working as a Healthcare Assistant in a healthcare, social care organisation/setting or service industry requiring people contact
• Knowledge of Infection Prevention and Control and Safeguarding processes
• Experience of working in a healthcare team and patient settings
• Experience of dealing with patient/relative verbal complaints

Skills
Essential

• Good communication and listening skills (written and verbal)
• Able to work on own initiative, following direction/close supervision by a Registered Practitioner
• Able to work as a team
• Able to relate well with patients, relatives, visitors, colleagues, the multi-disciplinary team and wider Trust colleagues
• Taking and recording Vital Signs and other clinical skills with evidence of appropriate training within scope of job role
• Able to carry out routine and non-routine duties/tasks
• Computer/keyboard skills for entering/updating patient records
• Able to meet the flexible needs of the role and duty roster

Key Competencies/Personal Qualities and Attributes
Essential

• Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our colleagues, patients and service users
• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
• Engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
• Committed to delivering high standards of patient care
• Friendly, open, empathetic, and compassionate
• Professional outlook and positive attitude
• Professional role model to other colleagues

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.