Sales Advisor - Inbound

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: £32,827 p.a plus potential bonus

Hours: 45 per week Monday to Friday between 08.00-18.00, occasional Saturdays 08.30-13.00

Location: Kiln Way, Swadlincote, Derby, DE11 8ED

Benefits: Bonus Structure

Why First Fence?

• Same-day delivery across the UK
• Six strategic locations, including our National Distribution Centre
• Extraordinary growth since 2010
• ️ Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. ️ #FirstFence #SecurityInnovation #JoinOurTeam

Position:

Reporting to the Sales Manager, the post holder will play a vital role in the growth of the business.

Working in a fast-paced environment as a member of the sales team, the post holder will meet the needs of existing clients and seek opportunities to extend our client base further. Processing a high volume of inbound sales calls, take orders, payments, and process sales. They will build strong customer relationships and maintain customer accounts which will include making outbound calls.

The role is demanding as well as rewarding and therefore requires flexibility, drive, and initiative.

Our rapid growth means that we currently operate from six locations - our main head office in Swadlincote in the East Midlands, Tipton in the West Midlands, Nottingham, Canvey Island, Bristol, and Glasgow.

Requirements:

Key Responsibilities

Drive Sales Growth:

• Utilise your excellent communication skills to process a high volume of inbound calls, effectively converting inquiries into sales.
• Leverage your customer service skills and ability to build rapport to identify client needs and upsell additional products or services.
• Employ your objection handling skills to address client concerns and secure business opportunities.

Maintain Strong Client Relationships:

• Build trust and rapport with assigned clients through effective communication (written and verbal).
• Proactively reach out to clients, demonstrating your knowledge of their needs and offering solutions that contribute to their success.
• Maintain accurate customer account information within the CRM (e.g., Salesforce) using your strong attention to detail.

Optimise Sales Workflow:

• Utilise your organisational and time management skills to prioritise workloads, meet deadlines, and efficiently manage the sales cycle from initial contact to closing.
• Collaborate effectively with the sales team to share best practices and contribute to a positive work environment (demonstrating teamwork and initiative).

Embrace Continuous Learning:

• Remain adaptable by quickly learning new systems (including in-house software) and keeping up-to-date with industry trends and departmental changes.
• Proactively seek out opportunities to expand your knowledge and identify potential upsell opportunities, demonstrating a "can-do" attitude.

Other information:

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

✨ Benefits Snapshot:

♀️ Cycle to Work Scheme

Discounts and Cash Back Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive of Bank Holidays)

️ Employee Product Discounts

Recognition Rewards

Ready for a career that cares about YOU? Apply now and let's redefine success together! #JoinTheTeam #CareerGrowth #WellnessMatters #FirstFence

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.