Operational Resilience Lead - Capacity

Sheffield (2-3 days onsite)

6-Month Rolling Contract

Global Banking Client

We are partnering with a global bank to hire an experienced Operational Resilience (OpRes) Lead to drive the implementation of a Capacity Management Framework across Important Business Services (IBS) and Critical Operations (COs).

This is a key role focused on embedding capacity management practices into the organisation's operational resilience framework, ensuring alignment with regulatory expectations and business objectives.

• Lead the adoption and implementation of capacity management practices across IBS and COs
• Partner with Operational Resilience Entity Leads to align capacity with resilience objectives
• Provide oversight of framework implementation, tracking adoption, risks, and gaps
• Drive remediation and escalation where required
• Engage and influence senior business and technology stakeholders
• Ensure integration of capacity management into broader operational resilience and governance frameworks

• Strong Experience in Operational Resilience, including IBS and Critical Operations
• Solid understanding of capacity management, risk management, and service governance
• Experience working within regulatory frameworks (eg FCA/PRA expectations)
• Proven ability to engage and influence senior stakeholders
• Demonstrated Experience leading cross-functional initiatives in complex environments

• A strategic leader who can drive change and embed frameworks
• Someone who can translate technical capacity risks into business impact
• Strong communicator with the ability to operate across business and technology teams
• Comfortable working in a fast-paced, global organisation

Job Title: Operational Resilience Lead - Capacity Management Framework

Location: Sheffield, UK

Job Type: Contract

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