Customer Service Administrator

As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.

Purpose of the role:

Supporting the service team providing high levels of customer service, maintaining the database and administration.

Key Accountabilities of the Customer Service Administrator :

• Be first point of contact for customers

• Providing high levels of customer care over the phone and via email

• Liaise with customers, resolving any queries quickly and efficiently

• Generate system based quotes and invoices

• Support with coordinating service administration

• Contact customers to confirm proposed dates and obtain order numbers for scheduled work

• Maintain database all customer records

Skills Required for the Service Administrator:

• Confident customer services skills

• Methodical approach used to managing a busy workload

• Administration experience within an office environment

• Solid IT skills including MS Office

• Excellent communications skills

• Organised approach to work, able to work on multiple tasks at the same time

• High levels of accuracy and attention to detail

• Adaptable in a changing environment

What's in it for you?

• A salary of up to £26,000

• Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch

• 22 days hol +bank hols, increasing with service

• Training, support and development

• Working for a successful, established business

• Private healthcare for you and your family after six month probation