Team Administrator - District Nurse Duty Desk

Job overview

Would you like the opportunity to be involved in an exciting project establishing a central team for managing referrals to Oxfordshire District Nurses?

This is a team that supports the District Nurses to provide the very best care to patients in Oxfordshire.

It will give the potential post holders the opportunity to be a vital component of this supportive service with committed colleagues.

We are seeking a passionate and efficient Administrator to join this team.

This is a varied and demanding role that will provide opportunities for developing and supporting admin processes to ensure patient needs are met and that accurate paper and electronic records are maintained.

Main duties of the job

In this varied role, you will have an active involvement in supporting the District Nursing Service administratively to run efficiently and deliver excellent patient care. 

You will support the team in processing new referrals using the electronic patient record system, typing and sending reports, dealing with telephone and email enquiries, ordering stock and equipment and booking patient appointments.

You will need be able to work calmly and efficiently in a busy environment, working alongside administrators from other health services and be able to work autonomously.

This job role will involve working between 08:00 - 16:00 (the core District Nurse Service hours), with some weekend work required.

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible 

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

This role is based at Abingdon Community Hospital.

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. 

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification Qualifications Essential criteria

• Good general level of education (minimum) GCSE English & Maths)

Desirable criteria

• Higher Education qualification (i.e. ‘A’ Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant Role

Knowledge and Experience Essential criteria

• Previous experience in an administrative office role and/or a qualification to NVQ Level II
• Knowledge and Experience of using Office computer programs including Excel, Word, Power Point and Outlook

Desirable criteria

• Previous experience of working in the NHS

Skills Essential criteria

• Manage and prioritise own workload
• Communicate well with patients, public and colleagues

Desirable criteria

• Previous use of EMIS or similar EPR

Documents to Download

Administrator Job Description (PDF, 187.8KB)

Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)

Recruiter Contact Details

Name: Josh Acheampong

Title: Administrative Lead

Email: View email address on findajob.dwp.gov.uk

Telephone: View phone number on findajob.dwp.gov.uk