Environmental Performance Manager

We’re looking for an Emissions Performance Manager to join Thames Water permanently.

The Emissions Performance Manager will guide and lead bioaerosols and odour performance across our wastewater and sludge treatment sites.
You’ll ensure compliance with Odour Management Plans (OMPs) and regulatory requirements, while driving continuous improvement to minimise environmental impact and community disruption.

What will you be doing as an Emissions Performance Manager?

• Lead the bioaerosols monitoring programme and oversee odour management across sites
• Develop, implement, and review Odour Management Plans and control strategies
• Analyse complaints and performance data to drive operational improvements
• Conduct audits and ensure actions from inspections and asset reports are delivered
• Oversee odour KPIs, reporting, and associated budgets
• Manage odour-related incidents and ensure effective resolution and compliance
• Work with regulators, local communities, and internal teams, and chair the Odour Steering Group
• Improve data, systems, and training to enhance odour performance management

To thrive in this role, the essential criteria you’ll need are:

• Proven operational management experience in wastewater, sludge treatment, or a similar environmental services field.
• Strong understanding of odour control processes, odour management planning, and environmental compliance requirements.
• Experience in auditing, performance monitoring, and continuous improvement initiatives.
• Excellent data analysis and reporting skills, with the ability to translate findings into actionable strategies.
• Strong stakeholder engagement skills, including the ability to communicate effectively with regulators, communities, and internal teams.
• Budget management experience.

What’s in it for you?

• Offering a salary up to £60,000 per annum, depending on skills and experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays).
• Generous Pension Scheme through AON.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
• Performance-related pay plan directly linked to the company's performance measures and targets. 

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Wate r
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.