- Respond promptly and professionally to customer inquiries in both Dutch and French.
- Provide accurate information about products and services to customers.
- Resolve customer complaints efficiently while maintaining a positive relationship.
- Update and manage customer accounts accurately in the system.
- Collaborate with internal teams to address customer queries effectively.
- Monitor and track customer feedback to improve service levels.
- Support the team in achieving customer satisfaction goals.
- Adhere to company protocols and maintain confidentiality at all times.
Vacancy posted 5 days ago
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