Community Facilities Assistant

Salary

Level 4:- £26,403 - £28,142 per annum

Contractual hours

Basis

Full time

Package

Permanent contract - 25 days annual leave per annum, rising to 30 days per annum after 5 years' service

Job category/type

Other Services

Date posted

03/08/2026

Job reference

EATB0206

About us.

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The role.

This is a varied, hands-on role at the heart of a vibrant community campus. As a Facilities Assistant, you will support the day-to-day operation of the building, ensuring that facilities, equipment, and spaces are safe, clean, and ready for use. This role may require the post holder to work at other NSC Corporate Landlord maintained buildings.

Working within a corporate landlord environment, you will interact with a wide range of customers and stakeholders, delivering excellent service while carrying out room setups, minor repairs, building checks, and responding to requests from staff, teachers, community users, and partner organisations. No two days are the same, making this an ideal opportunity for someone who enjoys practical work, problem-solving, and helping people.

Key responsibilities

Working as part of a team, your hours will be worked on a shift basis and will include evenings and weekends.

Key responsibilities of the position would include the following activities:

• Answering radio calls and responding to emails from Campus staff relating to daily issues such as building faults, waste removal, room set ups.
• First line maintenance to include activities such as lamp replacements, unblocking toilets, putting up noticeboards and assembling furniture.
• Reporting of building faults via our Facilities Helpdesk and following up on tasks logged to ensure works have been completed in a timely manner.
• Carry out site safety checks and undertake porterage duties.
• Basic outdoor upkeep (litter picking, gritting paths).
• Travelling to Corporate Landlord maintained sites and carrying out compliance checks or soft FM duties.
• Support CL Team with ensuring compliance with Health & Safety Regs.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role. Work style.

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Fixed Worker which means you can expect to work in the following way:

• 4+ days in the office.
• Spends most or all of their time in the office, due to nature of the work but can be for reasons such as unsuitable home working conditions or a desire for separation of home and work life.
• The office remains a shared space with cultural encouragement for clear desk policies.

About you.

Essential criteria

Work related experience: Experience of working in a similar environment or directly within schools or community buildings. Experience in building maintenance or DIY would be desirable but not essential.

Personal skills: Must have excellent people skills and be able to work in a team or independently as needed. Able to interface with a range of personnel from community at various levels including children, adults and professionals.

Special working conditions: Valid driving licence and own transport, or be able to provide alternative, suitable method of travel. Must be prepared to work evenings and weekends.

Other: Satisfactory enhanced DBS disclosure certificate (relevant applications and checks will be carried out before any job offer is confirmed).

What we offer.

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

We offer

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

How to apply.

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact information.

For further information about the role, please contact John Cunningham, Facility Services Manager, at View email address on uk.workus.org or View phone number on uk.workus.org or Harry Gaulton, Facilities Team Leader, at View email address on uk.workus.org or View phone number on uk.workus.org.

Important information.

As a Disability Confident Leader , we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: Thursday 20 August 2026. Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal opportunities.

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.