Bank Healthcare Support Worker

Job summary
We are currently recruiting Healthcare Assistants who are looking for the ability to work flexibility or to work some additional hours, to join our healthcare assistant bank where you will be working within a Trust that is rated outstanding for its care and delivers the best patient experience in the NHS (according to the Adult Inpatient Survey).

Joining our healthcare assistant bank will enable you to deliver the best care to our patients whilst offering you the flexibility to choose when you work across our orthopaedic surgical, medical and rehabilitation wards.

Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.

Main duties of the job
Previous experience of working in a care setting would be desirable. You will demonstrate a caring and compassionate approach, be able to deliver high standards of care to our patients and follow defined protocols relating to patient care.

Candidates are advised that if they are offered the opportunity to be registered on our bank of temporary workers they will be required to attend 4 days' of Induction and work 4 paid shadow shifts on different areas prior to being able to book shifts - this is to provide our temporary workers with support and confidence.

About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

Informal enquires are encouraged. To find out more / apply contact Clinical Site Managers on View email address on meeveem.com or View phone number on meeveem.com (bleep 103).

Job responsibilities

• Under the direct/indirect supervision of trained staff, be able to use own initiative and be able to assist patients in all activities of daily living within own level of competence.
• Assist patients to maintain and improve their mobility to their full potential. Assist with dressing, promoting independence as much as possible within the boundaries of the patients functional ability.
• Provide patient care, which may require the use of physical effort to roll, manoeuvre and stand patients. The use of manual handling equipment and training is essential, to reduce physical strain and maintain safety of the patient. Annual manual handling training is mandatory.
• Assist other team members to maintain the skin integrity of all patients and have a working knowledge of all aids that are available to support this practice.
• Provide a safe and clean environment for patients by having and demonstrating a working knowledge of all Health and Safety issues.
• Assist patients to select meals. Have a working knowledge of available supplementary foods, which may be prescribed. Provide assistance and monitoring with eating and drinking as required, whilst still attempting to promote patients' independence.
• To have a basic understanding in the safe use of wheelchairs, commodes and other equipment used on the unit.
• Ensure due regard is given to the customs, culture, values and spiritual beliefs of the patient, family, carers and staff. To uphold the Trust's Diversity/Equal Opportunities Policy.
• Ensure due regard is given to the safety of patients belongings according to Trust policies.
• Be able to handle waste body fluids, ensuring correct disposal according to Trust policies. Take specimens of urine, faeces, sputum, wound and other swabs, when requested to do so from a qualified nurse.
• Assist with escort duties as required. Chaperoning patients during medical examinations.
• Basic life support skills are essential and will be updated at least yearly.
• Ability to call help and support staff in the event of an emergency.
• Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence.
• Attend yearly statutory training to ensure adherence to Trust policy and current legislation.
• Attend relevant in-house training sessions which is pertinent to own clinical practice, to enhance knowledge and skill, maintaining competencies.
• Maintain personal training records.
• Participate in a yearly appraisal, setting personal objectives for own professional development plan.

Person Specification
Essential qualifications and training

• RQF Level 3 qualifications or demonstrated ability and commitment to achieve a relevant level 3 qualification.
• Level 2 Functional Skills.
• Competency based development and other role specific local training.

Desirable

• Care Certificate

Essential experience

• Experience in health and/or social care settings, such as employment, work experience, volunteering or placement(s)

Essential skills and competencies

• Good interpersonal and communication skills. Written, oral and electronic.
• Able to work on own initiative and under pressure.
• Able to work within a multidisciplinary team.
• Able to prioritise and organise work.
• Able to work under instruction.
• Physical ability to undertake demanding moving and handling tasks.
• Able to undertake a limited range of delegated clinical duties.

Essential knowledge

• Knowledge of personal care and related procedures, vocational qualification or equivalent relevant experience.

Essential personal qualities and Trust values

• Demonstrates the values of the NHS and commitment to personal and professional development.
• To exemplify the Trust Values: friendly, excellence, caring, professional & respect
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances.
• Able to manage stress in themselves and others.
• Able to offer support at times of emotional distress.
• Willingness to undertake new skills

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Employer's website:

Location: Oswestry
Closing date: 04 November 2026
Reference number: 224-8381662