Graduations Assistant
£13.45 per hourFull-time
Graduation Assistant (Summer Graduation Ceremonies) Location: Glasgow
Contract: Temporary 23rd June to 3rd July
Hours: Monday to Friday 9.00am to 4.00pm
Pay Rate: £13.45 per hour
Job Purpose Our client is seeking to recruit a team of enthusiastic and professional Graduation Assistants to support the delivery of their Summer Graduation Ceremonies. Working as part of a dedicated team, you will provide a welcoming first point of contact for graduating students and their guests, helping to ensure that ceremonies run smoothly and efficiently. You will develop and maintain a working knowledge of graduation procedures and associated administrative processes, providing guidance and support to students throughout their graduation experience. Main Duties and Responsibilities
You will be able to demonstrate:
Contract: Temporary 23rd June to 3rd July
Hours: Monday to Friday 9.00am to 4.00pm
Pay Rate: £13.45 per hour
Job Purpose Our client is seeking to recruit a team of enthusiastic and professional Graduation Assistants to support the delivery of their Summer Graduation Ceremonies. Working as part of a dedicated team, you will provide a welcoming first point of contact for graduating students and their guests, helping to ensure that ceremonies run smoothly and efficiently. You will develop and maintain a working knowledge of graduation procedures and associated administrative processes, providing guidance and support to students throughout their graduation experience. Main Duties and Responsibilities
- Check and verify degree parchments for accuracy
- Allocate graduation guest tickets in accordance with established procedures
- Sign in graduating students and maintain accurate attendance records
- Identify and resolve student enquiries and issues within agreed guidelines
- Escalate complex issues to Graduation Staff where appropriate
- Assist with queue management and crowd flow to minimise bottlenecks and support the smooth running of events
- Provide information, guidance and assistance to students and guests throughout the ceremonies
- Contribute positively to the overall graduation experience by delivering a high standard of customer service
You will be able to demonstrate:
- Experience of participating in or supporting large-scale events
- Experience of working effectively as part of a team
- Excellent communication and interpersonal skills
- Strong numeracy and literacy skills, with a high level of accuracy and attention to detail
- An enthusiastic, helpful and approachable manner
- Experience of delivering high-quality customer service, including providing direct support, advice and guidance
- The ability to deal sensitively with students, exercising tact, diplomacy and discretion
- The ability to remain calm, professional and organised under pressure
- Recently graduated from university or have experience of working within a higher education environment would be advantageous
Vacancy posted 24 days ago
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