Training and Development Content Strategist

About WeBuyVintage

WeBuyVintage is one of the UK’s largest buyers of jewellery, antiques and collectibles. We run more roadshows than any other UK company - over 250 valuation events every month - bringing trusted experts face-to-face with customers across the country.

In three years, we’ve grown from a pub-table idea into an eight-figure business, and we’re on a mission to make WeBuyVintage a brand everyone recognises.

At WeBuyVintage, we’re passionate about delivering outstanding customer experiences and building knowledgeable, confident teams. As we continue to grow, we’re looking for a creative, hands-on Training Content Producer who enjoys working in the field, capturing best practice, and turning real-world expertise into engaging learning content .

The Role:

As our Field-Based Training Content Producer, you’ll spend time across our roadshows and operational locations, working alongside experienced colleagues to identify training needs & create company wide strategy (including document, training materials & process for adoption)

As part of this, you’ll need to spend time understanding our colleagues and how they learn by observing day-to-day operations. Creating strategy will require capturing video, photography and interviews, and transform complex processes into clear, engaging learning resources. This role combines content creation, instructional design and field collaboration, ensuring our training reflects how work is really done. You’ll also need to be comfortable getting in front-off the camera too.
Main Tasks & Responsibilities:

• Build strong relationships with managers and colleagues to capture subject matter expertise.

• Produce engaging training content including:

  • Video tutorials

  • Process walkthroughs

  • Quick reference guides

  • Digital learning modules

  • Standard operating procedure (SOP) documentation

  • Interactive learning resources

• Film, photograph and edit content using professional production techniques.

• Write clear, concise and engaging instructional copy.

• Ensure all content reflects current business processes and brand standards.

• Build, maintain and organsie the company learning management system (LMS)

• Regularly review and update training materials as processes evolve.

• Support new initiatives and operational changes with timely learning content.

• Designing course content & consumption frameworks for our next generation talent pipeline

• Track learner engagement and completion data, producing reports and insights to support continuous improvement.

You’ll be great in this role if:

You’ll be someone who enjoys spending time with people, understanding how things work and turning that knowledge into engaging learning experiences.

Qualifications & Experience:

Essential:

• Experience creating training strategy, instructional or educational content.

• Excellent written and verbal communication skills

• Strong video filming and editing skills.

• Experience using content creation tools such as Adobe Creative Suite, Canva, Camtasia, Premiere Pro or similar software.

• An eye for detail and strong organisational skills.

• The ability to explain complex processes simply.

• Confidence working independently while managing multiple projects.

• A collaborative approach and excellent stakeholder management skills.

• Willingness to travel regularly between WeBuyVintage location

• Experience creating e-learning modules using authoring tools.

• Knowledge of Learning Management Systems (LMS).

What Success Looks Like

• High-quality, accurate training content delivered on time.

• Consistent, engaging learning materials across the business.

• Improved onboarding and colleague confidence.

• Strong engagement from operational teams.

• A continually evolving library of practical, easy-to-use learning resources.

What You’ll Get:

• 4-day working week (Monday to Thursday)

• Access to Bright Exchange - enjoy thousands of exclusive employee discounts and perks

• Employee Assistance Programme - confidential, 24/7 support for you and your immediate family, covering work, personal, and home life matters

• On-demand professional development - access to BrightHR’s online learning platform to build new skills and support your career progression

• Competitive pay

• Be part of a rapidly growing, friendly UK brand

The salary for this role is £35,000 - £40,000 p.a. dependent on experience

This role is based in our Cambridge office 2-3 days a week, and some UK travel may be required.