- Respond to customer queries via phone, email, and other communication channels.
- Process customer orders and ensure they are accurately recorded in the system.
- Resolve any delivery or order-related issues promptly and professionally.
- Maintain up-to-date records of customer interactions and transactions.
- Work closely with internal teams to ensure customer needs are met effectively.
- Provide product information and support to customers as required.
- Monitor and follow up on outstanding issues to ensure resolution.
- Assist with general administrative tasks within the customer service department.
Vacancy posted 3 days ago
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