Host/Hostess - Grove Court

Host/Hostess - Grove Court

CQC rating: Outstanding (February 2026)

Address: Grove Court, Beech Way, Woodbridge, Suffolk, IP12 4BW

Hourly Rate: £13.45 per hour

Contract: Permanent weekends

Shifts: Weekends - Saturdays and Sundays 7:30-14:30

Elizabeth Finn is a leading care provider providing exceptional care throughout our eight prestigious care homes. Our company values are Bring Love, Inspire More, Act with Purpose and Welcome All.

Our Grove Court Home is a purpose-built care home located in beautiful grounds in one of the prettiest parts of England. We provide the highest levels of residential and nursing care from a committed and experienced team.

About the Role

Grove Court is a well-established Home and we are seeking a Host/ess to make a positive difference to the lives of our residents. You will work alongside an exceptional team to support and provide an excellent service to our residents.

What you'll do

Dining Areas

• Laying up of dining areas ensuring tablecloths are clean and condiment containers are clean and filled.
• Ensure dining areas are thoroughly cleaned as specified in the cleaning schedule
• Ensure serveries and pantries are clean and correctly stocked.
• Ensure that menus are available to all residents

Hospitality Requirements

• To greet and assist residents to their tables
• Take residents food orders and serve lunches in the dining room

Resident Requirements

• Delivery and serving breakfast to residents in rooms or dining room
• Delivery of tea and coffee when required
• Fresh water jugs to residents’ rooms throughout the day
• Inform the kitchen of any specific requests the resident may have

Ideally you will have experience in a customer facing environment and have a passion to deliver an excellent service to make our residents feel at home. You’ll understand the importance of maintaining high standards in and around the home, ensuring our residents enjoy a professional and person-centred dining experience. You will enjoy communicating with others and posses a caring disposition where nothing is too much trouble. As an individual you’re always happy to help the wider team, taking every opportunity to enrich the days of our residents through the delivery of outstanding service

To Apply

Application deadline is 17:00 on 9th October.   The interviews will be held in person at Grove Court.

For more information on working in our team or to have an informal visit please contact Grove Court on View phone number on uk.workus.org.

Elizabeth Finn Homes do not currently provide sponsorship, but we welcome applications from those who have a right work in the UK.

In return for the wonderful contribution our employees make we offer the following benefits:

• Enhances pay for family leave
• Overtime and bank holiday enhancements to pay
• Group pension scheme
• Occupational sick pay after probation
• Wellbeing support through various initiatives including an employee assistance programme with free counselling and Mental Health First Aiders.
• Opportunity to earn rewards via Care Friends (refer a friend scheme) which you can cash in when you choose
• Free Blue Light card – provides members with thousands of amazing retail discounts
• Long service awards
• Subsidised meals while on duty
• Apprenticeships, continuous learning and development, professional development and study support opportunities

Safeguarding

In the process of recruitment, selection and appointment Elizabeth Finn Homes implement a range of procedures and actions including Police/Enhanced DBS Checks to ensure our employees, residents and everyone is safeguarded, and abuse is prevented. This is in line with our company values, which are Bring Love, Inspire More, Act with Purpose and Welcome All.

Criminal record checks

As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, Inclusion and Belonging:

Elizabeth Finn strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences.

Our ambition is to ensure equality and celebrate diversity, working together to create an inclusive workplace, which attracts, nurtures and retains the best people.