Business Analyst

Business Analyst

Cloud Migration & Responsive Maintenance
Full–time Permanent
Finsbury Park

Business Analyst job in Finsbury Park supporting the delivery of business–critical cloud migration, digital transformation, and operational improvement projects within a responsive maintenance environment, offering the opportunity to join a leading national contractor delivering technology solutions that enhance service delivery across property maintenance operations.

The Role

This is an excellent opportunity for an experienced Business Analyst to join a market–leading contractor delivering digital transformation initiatives within a responsive maintenance environment.

Reporting into senior leadership, the successful candidate will play a key role in cloud migration programmes, operational scheduling improvements, and wider business transformation projects. Working closely with business and technical stakeholders, you'll analyse existing processes, define future–state requirements, support application discovery, and help deliver innovative technology solutions that improve operational performance and customer service.

This is a permanent position based in Finsbury Park with occasional travel, offering the opportunity to work on high–profile transformation programmes with excellent long–term career progression.

Key Responsibilities

• Lead business analysis activities across cloud migration and digital transformation projects
• Engage with operational and technical stakeholders to capture business requirements and identify improvement opportunities
• Document current–state processes, systems, applications, integrations, and business workflows
• Define future–state processes, functional requirements, and non–functional requirements
• Conduct application discovery, impact assessments, and migration readiness activities
• Support cloud migration planning by identifying business objectives, risks, constraints, and success criteria
• Work closely with infrastructure, architecture, security, networking, and operational teams to deliver effective technology solutions
• Facilitate stakeholder workshops and ensure clear communication throughout project delivery
• Produce business cases, process maps, user stories, functional specifications, and requirements documentation
• Support testing, user acceptance testing (UAT), cutover planning, and business readiness activities
• Monitor project risks, issues, dependencies, and change requests throughout the project lifecycle
• Contribute to continuous improvement of business analysis standards, governance, and best practice

Requirements

• Previous experience working as a Business Analyst within technology, digital transformation, or operational change projects
• Experience supporting cloud migration, application migration, or business transformation programmes
• Strong understanding of business analysis methodologies and the full project lifecycle
• Experience gathering, documenting, and validating functional and non–functional requirements
• Knowledge of application discovery, systems integration, infrastructure, networking, and IT environments
• Excellent stakeholder management, workshop facilitation, and communication skills
• Strong analytical, problem–solving, and process improvement abilities
• Experience producing process maps, business cases, user stories, and requirements documentation
• Business Analysis qualification or equivalent practical experience
• Full UK driving licence and willingness to travel occasionally

Desirable

• Experience within property services, social housing, facilities management, or construction
• Exposure to Microsoft Azure, AWS, or other cloud platforms
• Experience supporting operational scheduling, field service management, or responsive maintenance systems
• Knowledge of cloud migration approaches including Rehost, Replatform, Refactor, and Retire

Package & Benefits

• Up to GBP61,000 per annum + comprehensive benefits package
• Permanent position
• Based in Finsbury Park with occasional travel
• Opportunity to work on business–critical cloud migration and digital transformation programmes
• Long–term career progression with a leading national contractor
• Collaborative, supportive environment with ongoing professional development

This Business Analyst role in Finsbury Park offers the opportunity to join one of the UK's leading property services contractors, playing a key role in delivering cloud migration, operational improvement, and digital transformation projects that will shape the future of responsive maintenance services. Apply now through Skilled Careers to be considered for this opportunity.