Customer Quality Engineer

Customer Quality Engineer Job Description Template

Our company is looking for a Customer Quality Engineer to join our team.

Responsibilities:

  • Communicating with internal stakeholders;
  • Experience liaising with customers regarding requirements;
  • Communicating with manufacturing plants to ensure timely availability of PPAPs and reviewing PPAP documentation;
  • Administering PPAP request system on behalf of customers;
  • Administer IMDS request systems;
  • Document control;
  • Taking actions to resolve issues;
  • Experience leading processes;
  • Experience within corrective action resolution;
  • Coordinating PPAP and IMDS submissions;
  • Handling Customer Complaints;
  • Management of customer reporting portals.

Requirements:

  • IMDS conversant;
  • Strong attention to detail and organisation;
  • Literate, numerate and strong communication skills;
  • VDA6.3 compliant;
  • ISO9001 compliant;
  • PPAP conversant;
  • APQP experience;
  • 8d/medic/dmaic;
  • OHAS18001 compliant.