IT Service Architect

IT Service Architect Job Description Template

Our company is looking for a IT Service Architect to join our team.


  • Develop service standards, proposals, measures and targets that ensure new and amended IT services are supported by effective “service wraps”;
  • Ensure clear, relevant communications to business stakeholders, staff, IT senior management and suppliers;
  • Identify service gaps, dependencies and targets of new service demands, ensuring service risks are agreed and understood by our stakeholders.


  • Pragmatic and flexible with the ability to identify “the art of the possible” from an IT Service, Support and Improvement perspective;
  • Attention to detail and the ability to handle multiple tasks and priorities;
  • External customer facing and commercial experience in the delivery and support of IT services within an Agile and ITIL environment;
  • Excellent stakeholder engagement and management skills;
  • Demonstrable leadership skills, including effective communication at all levels;
  • Ability to prioritise and effectively plan within a rapidly changing environment.