Senior User Researcher

Senior User Researcher Job Description Template

Our company is looking for a Senior User Researcher to join our team.


  • Identify new trends and opportunities which the business should act upon to deliver delightful and inspiring experiences;
  • Be comfortable in working on research across the product development cycle- from generative to evaluative, and everything in between;
  • Empower and train non research stakeholders to conduct high quality, light touch research;
  • Deepen knowledge of our customers, their needs and uncover opportunities to better serve them;
  • Deliver inspirational, action orientated and professional standard user research.


  • Comfort with generating insight to fuel the product development process;
  • Comfort with running qualitative research studies yourself, from end to end;
  • Understanding of how to work with modern, agile research tools and techniques;
  • Experience of a broad range of qualitative user research methods. Bonus points if you are also comfortable with quantitative methodologies;
  • Have a solid toolkit for helping stakeholders develop deep empathy with their customers;
  • 5+ years of user research experience;
  • Understanding of the nuances of running multi market, Global research studies. Bonus points if this includes experience of working in emerging markets;
  • Engaging, inspiring and clear communicator;
  • A proven track record of socialising and embedding research findings to drive business outcomes- and a tool kit which helps you to do so;
  • You know when to be scrappy and when to hold the line on methodological rigour.