Administration Team Leader

Administration Team Leader Job Description Template

Our company is looking for a Administration Team Leader to join our team.

Responsibilities:

  • Looking at ways to improve efficiencies within the department;
  • Setting up new customers on the system;
  • Analysing spreadsheets;
  • Reporting on stock levels;
  • Assisting the Operations Manager with logistical queries;
  • Managing customer issues;
  • Managing and mentoring a small team;
  • Full understanding of customers and respective operational teams to enable correct administrative support;
  • Full awareness of company processes/procedures including ensuring that they are being followed and raising awareness of alterations when required;
  • Managing and developing an admin team across two sites in Suffolk;
  • Providing additional support to the Administration Manager in a timely and effective manner;
  • Always communicate, both internally and externally, in a polite and effective manner.

Requirements:

  • A logical approach to solving issues;
  • Experienced in MS Office using Excel, Word and Outlook;
  • Attention to detail is important in order to ensure all the finer points of our contract are attended to;
  • Previous customer service experience;
  • Strong people management and development skills;
  • Previous experience in the logistics industry;
  • An understanding of how to develop staff as well as manage them;
  • An interest in IT would be a benefit to support any day to day issues.