Administration Team Leader Job Description Template
Our company is looking for a Administration Team Leader to join our team.
Responsibilities:
- Looking at ways to improve efficiencies within the department;
- Setting up new customers on the system;
- Analysing spreadsheets;
- Reporting on stock levels;
- Assisting the Operations Manager with logistical queries;
- Managing customer issues;
- Managing and mentoring a small team;
- Full understanding of customers and respective operational teams to enable correct administrative support;
- Full awareness of company processes/procedures including ensuring that they are being followed and raising awareness of alterations when required;
- Managing and developing an admin team across two sites in Suffolk;
- Providing additional support to the Administration Manager in a timely and effective manner;
- Always communicate, both internally and externally, in a polite and effective manner.
Requirements:
- A logical approach to solving issues;
- Experienced in MS Office using Excel, Word and Outlook;
- Attention to detail is important in order to ensure all the finer points of our contract are attended to;
- Previous customer service experience;
- Strong people management and development skills;
- Previous experience in the logistics industry;
- An understanding of how to develop staff as well as manage them;
- An interest in IT would be a benefit to support any day to day issues.