Application Consultant

Application Consultant Job Description Template

Our company is looking for a Application Consultant to join our team.

Responsibilities:

  • Providing technical support to the clients on the software developed;
  • Recording support calls on the issue tracking system;
  • Testing software before going live;
  • Analysing the error logs and interpret them;
  • Providing training to the users, as needed;
  • Contributing to the configuration of the system;
  • Using SQL statements to provide support.

Requirements:

  • Knowledge of Windows OS;
  • Knowledge of SQL;
  • BSc. degree in Computer Science / equivalent;
  • Knowledge related to the software development area;
  • Previous experience in a similar role / technical support;
  • Proactive, focused on finding solutions quickly;
  • Excellent communication and presentation skills.