Change Analyst Job Description Template
Our company is looking for a Change Analyst to join our team.
Responsibilities:
- Day-to-Day responsibility for ensuring Change Management process is followed;
- Manage the change process’ effectiveness and efficiency and look for improvements where possible;
- Production of Change Management plans in order to make sure all relevant IT & Business Change activities are delivered;
- Analyse change records to determine any trends;
- Drive improvements by enforcing best practice and standards, sharing learnings across the teams;
- Review all implemented changes;
- Identify, analyse risk mitigation;
- Work closely with project teams, training teams and business owners to agree training plans and follow up to verify successful completion;
- Govern compliance to process policies and procedures;
- Support & engage key stakeholders;
- Take ownership of the release roadmap and schedule;
- Facilitate Release Management meetings.
Requirements:
- Experience of owning and driving complex improvement plans and actions with documented outputs;
- ITIL Foundation qualification v3 or 4;
- Ability to influence and negotiate at all levels up to and including senior/executive management both internally and externally;
- Working experience in Service Management and Change Management.