Client Coordinator

Client Coordinator Job Description Template

Our company is looking for a Client Coordinator to join our team.


  • Managing internal resources;
  • Supporting partner outreach;
  • Interacting with clients daily via phone and email;
  • Monitoring affiliate queues;
  • Supporting 8-15 Accounts led by account managers.


  • Excellent organisational, prioritisation and time/diary management skills;
  • Strong administrative skills and a confident, professional telephone manner;
  • Experience of using a Database is preferred;
  • Effective communication style and the ability to negotiate and be persuasive whilst remaining professional;
  • A proactive and tenacious mindset is needed in order to make improvements to existing processes;
  • Customer focus with excellent customer service skills;
  • High level of accuracy and attention to detail;
  • Flexible, adaptable and able to work effectively within a team;
  • Strong IT Skills;
  • Demonstration of our core values in your ways of working (we are honest, approachable experts).