Client Coordinator Job Description Template
Our company is looking for a Client Coordinator to join our team.
Responsibilities:
- Managing internal resources;
- Supporting partner outreach;
- Interacting with clients daily via phone and email;
- Monitoring affiliate queues;
- Supporting 8-15 Accounts led by account managers.
Requirements:
- Excellent organisational, prioritisation and time/diary management skills;
- Strong administrative skills and a confident, professional telephone manner;
- Experience of using a Database is preferred;
- Effective communication style and the ability to negotiate and be persuasive whilst remaining professional;
- A proactive and tenacious mindset is needed in order to make improvements to existing processes;
- Customer focus with excellent customer service skills;
- High level of accuracy and attention to detail;
- Flexible, adaptable and able to work effectively within a team;
- Strong IT Skills;
- Demonstration of our core values in your ways of working (we are honest, approachable experts).